Agero + Swoop provides simplicity and peace of mind in the chaotic world of roadside assistance. Swoop, the SaaS platform team of Agero, is automating the entire industry, taking manual processes and redefining them as digital experiences. We combine the benefits of a stable, profitable parent company with the opportunities and pace of a startup.
Why Work with Us?
Our work is different; our work makes an impact. We’re building a platform that is saving lives, and unlike many other companies that are still trying to imagine, build and attract customers, our platform is being put to immediate use by premier brands. Nimble and energetic, we’re focused on speed to market, immediate impact and rapid growth.
An Insider's view of Agero + Swoop
How would you describe the company’s work-life balance?
I’m surrounded by teammates who work hard to get the job done but once the workday is over, we have the rest of the day/night to ourselves. Everyone recognizes that we each have fulfilling lives outside of work, many with young families, fun hobbies, side projects, and healthy social lives. We don’t have to sacrifice this to reach our goals.
Sr. Product Manager
What projects are you most excited about?
I am excited for all of our new clients scheduled to launch this year, as well as the cross-functional teamwork that goes into making processes around these launches scalable and successful.
Customer Success Manager
How does the company support your career growth?
Before Swoop, I felt like a cog in a machine. My experience here has been entirely different; within weeks my work was tied directly to company success. Over two years, I’ve learned valuable skills, developed insights, attended trainings and been given tools to invest in my future. Swoop truly cares about employees current and future success.
What is your vision for the company?
With vehicles evolving to be increasingly autonomous and electric, our platform is evolving ahead of this transformation to be able to grow our existing stewardship of over 100M vehicles in the U.S. We’re now beginning to roll this blueprint out internationally as well on a path to becoming the global operating system for roadside assistance.
General Manager, SaaS Platform & Head of SF Office
What’s the vibe like in the office?
Everyone is locked into their work but no one is chained to their desk. At any moment you will hear people laugh or head over to the foosball table for a quick game. Everyone works really hard and everyone helps celebrate each other's work. It is a pleasure to go into the office and work with amazing people.
If I had to describe Swoop in two words I’d say, good people. That’s what makes this place amazing.
Director of Customer Success
As someone who loves solving puzzles and problems, I'm like a kid in a candy shop every day at Swoop. Roadside Assistance is so complex and multifaceted, and we get to rethink it from every angle to make the experience better for everyone involved.
Senior Director of Product
It's been rewarding to see the impact we've been able to make on a global industry. I'm excited to be a part of the innovation bringing about a better future.
Front End Engineering Manager
The best thing about working at Swoop is flexible hours, a fun environment and working with very smart people who are always ready to help! I have grown professionally here and expect to help others to do the same.