The Account Manager will develop and manage strategic relationships with key clients, focusing on upselling and cross-selling within existing accounts. Responsibilities include creating account plans, handling customer inquiries, collaborating with internal teams, and tracking key account metrics to ensure customer success and satisfaction.

As an Account Director, you will acquire new enterprise clients, manage the sales process, and provide expert advice on eCommerce strategies. Responsibilities include building a book of business through prospecting, maintaining a CRM, and achieving sales targets while collaborating with management and sales engineers.

The Account Director at BigCommerce will drive sales revenue by acquiring new enterprise clients, manage the sales process, provide eCommerce industry expertise, and maintain a detailed CRM. They will collaborate with the sales team and partner ecosystem to design solutions and close sales, ensuring client satisfaction while meeting performance metrics.