Jobs at Chorus.ai
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Marketing Operations Manager

Chorus.ai
San Francisco
3 days ago
Build, scale and manage our growing Marketing tech stack, including contracts, integrations, for Marketo, Bizible, Drift, and support Salesforce, Google Analytics, Tag Manager, Unbounce, and LeanData. Own our Marketo instance including database health, data acquisition and flow across systems, automation logic, forms/form handlers, segmentation, campaign management and list management . Function as the lead analytics partner for integrated marketing campaigns, including consistent tracking, KPIs and dashboards plus developing insights into campaign impact on onboarding, upsell, product awareness, product usage and more. Define and deliver core marketing metrics, dashboards, reporting and analytics on demand gen activities and funnel performance across all business lines. Collaborate with GTM teams to continuously improve marketing effectiveness and our revenue pipeline, including optimization, testing, targeting, lead scoring, and nurture cadences.

Head of People Operations

Chorus.ai
San Francisco
2 weeks ago
As our Head of People Operations, you’ll be working directly with Chorus.ai’s CEO and Leadership Team to develop Chorus’ people strategy, infrastructure, processes and policies to support our growth from 100 to over 300 employees across 3 countries in the next 2 years. We are looking for someone with proven success in high-growth startups to Establish our People and Talent Strategy, Operationalize our Values, Build and Develop Talent, Champion Diversity, Activate Employee Engagement, and be an Influential Leader.

Partner Sales Leader

Chorus.ai
San Francisco
2 weeks ago
Execute a repeatable partner strategy. Grow revenue from existing partners. Recruit and manage new partners. Implement internal processes to encourage co-selling. Collaborate with internal teams to deliver an end-to-end approach. Travel and represent Chorus at partner events.

Customer Success Manager - Strategic Accounts

Chorus.ai
San Francisco
2 weeks ago
Develop long-term strategic relationships with key accounts. Accelerate customer adoption by aligning Chorus with customer's business objectives and goals. Perform initial on-boarding of accounts with enterprise level customers, ensuring strong adoption and ongoing engagement throughout the entire customer lifecycle, resulting in renewal and expansion within your Book of Business. Establish relationships with important C - Level Executives to secure renewal and guide further product adoption; serve as strategic advisor, and handle overall responsibility for managing the customer relationship, health, and risk, from end-to-end once the sale is made, including keeping the customer informed of all product updates. Work with customers to develop a success plan that outlines how Chorus addresses their essential need both immediately and in the future that includes metrics for success.

Account Executive

Chorus.ai
San Francisco
2 weeks ago
The ideal candidate is process driven and structurally sound in their approach. They can be an “early rep” – with an emphasis on true discovery. Help us identify our buyers’ real needs. Must be comfortable flying while the plane is still being built. Positive attitude and competitive mindset. Demonstrable success in previous roles, with great phone and email etiquette. Has 3+ years of tech sales experience, particularly in: SaaS, Sales Enablement, Analytics.

Customer Success Manager - SMB

Chorus.ai
San Francisco
2 weeks ago
Maintain ownership of a portfolio of customers, developing new relationships while supporting existing teams to ultimately drive adoption and retention of Chorus across their organization. Advise and oversee customer onboarding, training and delivery of best practices to continually drive business value and return on the customer’s investment. This includes gathering their goals, setting success metrics, prescribing the right strategy and overseeing the implementation of Chorus. Coordinate and deliver basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability. Increase customer retention and adoption rates by conducting regular check-in calls, delivering high quality QBRs and EBRs, obsessing over customer goals, strategy and outcomes.

Financial Analyst (FP&A)

Chorus.ai
San Francisco
2 weeks ago
Chorus is looking for a Financial Analyst that is passionate about driving strategic and operational improvements. This role is ideal for highly-motivated individuals who function with confidence and expertise in a fast-paced and rapidly changing business environment. In addition, the preferred candidate will have experience with the development of detailed annual plans, building complex financial models, and synthesizing data into actionable recommendations.

Product Manager, Data and Insights

Chorus.ai
San Francisco
2 weeks ago
Figure out what users want and what our market needs are; build it well with our amazing engineers and designers; ship it smoothly. Identify needs through a combination of user research, collecting feedback from cross-functional teammates, diving into data, and competitive analysis. Lead a cross-functional team of developers, designers and QA to ship product. Manage the product development process from conception through design, release, and iterations. Define your product vision, strategy, and roadmap, and inspire people with it across the company. Prioritize your and your team's work. Ensure we ship a well-crafted product at a timely pace. Define metrics for success and failure; analyze and create dashboards for key metrics.

Sales Strategy & Operations Analyst

Chorus.ai
San Francisco
2 weeks ago
As a Sales Strategy & Operations Analyst at Chorus.ai, you’ll work closely with Sales, Marketing, and Customer Success leadership to ensure data quality and process alignment. You’ll suggest and implement improvements that will have a direct impact on our operational efficiency and the bottom line. You’ll also work alongside team members who are smart and driven, passionate about their work, thoughtful and caring in their interactions with colleagues and customers.

Office Coordinator & Executive Assistant

Chorus.ai
San Francisco
2 weeks ago
Manage vendors, relationship with landlord, and other parties to ensure the office environment meets the team’s needs to be happy, productive and successful. Organize, maintain and update records associated with finances, employees, vendors, etc.  Assist with the coordination of recruiting and onsite interviews for job candidates. Ensure the office is clean, orderly, and well stocked (office supplies and food), and manage sending and receiving packages. Onboard new employees, ensuring first day is smooth (equipment, systems, etc.). Schedule and plan company events including: onsite and offsite meetings, quarterly events, weekly happy hours and celebrations. Manage the schedule of Chorus’s CEO. Monitor US office expenditures and maintain budget.