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The Data Scientist will lead growth analytics to drive user acquisition and marketing efficiency, employing statistical analysis and experimentation designs. Key tasks include customer journey analysis, attribution modeling, data reporting, and communicating insights to stakeholders.
As a Software Engineer at Kikoff, you'll collaborate with a seasoned product and engineering team in a fast-paced consumer fintech startup. You'll develop and maintain backend and frontend applications, contributing to the mission of simplifying financial pathways for Americans. Strong internships or open-source experience is necessary, and preference is given to familiarity with the tech stack.
As an Escalations Specialist, you will analyze and resolve sensitive member issues, provide high-quality support, document feedback, identify improvements, and work cross-functionally to drive issue resolution. You will engage with various teams, maintain up-to-date knowledge of services, and advocate for members needing specialized assistance.
