IT Support Specialist
14 hours ago
Provide L2, L3 and occasionally C-level support for technical issues across our offices.
Administer networked devices, manage VLANs, troubleshoot network and Wifi issues.
Manage new-hire on-boarding/off-boarding and IT orientations.
Administer JAMF, Okta, O365, GSuite, Slack, Atlassian, Zoom and other internal tooling.
Interpret, apply, and enforce company policies and procedures.
Research new technologies and drive large-scale infrastructure improvements to support a fast-growing, ever-changing work environment with fiscal responsibility in mind.
Be accountable for laptop and network security.
Work closely with InfoSec and Compliance teams to ensure security strategies are aligned and implemented consistently and effectively.
Enjoy working with people, developing cross-functional relationships, and sharing knowledge.
AV support for occasional presentations, video conferencing, and industry-related onsite/offsite events.