Associate Legal Operations Manager

At Signifyd we’re creating a new market. We’re constantly improving and expanding the technology that has changed what fraud protection for ecommerce looks like. So we don’t have time for office politics. We understand that different people have different work styles and we thrive on variety while learning from each other. We’re all Signifyers, so we know that what needs to get done will get done.

Signifyd is a place where no one is going to tell you how to do your job. If you want help, you'll get it — from all quarters. But we pretty much figure out what needs to be done, who's in the best position to do it and then let that person roll-up their sleeves and have at it. We're protecting retailers from online fraud in a way that's never been done before and we could use your help if you're someone: 

- Who believes challenges are best overcome by thinking differently.

- Who knows their role and what needs to be done, but isn’t confined by it.

- Whose greatest satisfaction comes from helping customers succeed.

- Who isn’t afraid to disagree, convincingly, civilly and honestly.

 The Position

As an Associate Legal Ops Manager at Signifyd, you play an integral part of the Legal team primarily responsible for managing systems and processes, building a strong collaborative relationship with our global sales teams and other key cross-funtional teams, reviewing contract terms and meta-data. You will be a key part of a cross-functional team designing policies and optimizing systems as we continue to scale.  

You will work with the RevOps, Deal Desk, and other cross-functional teams to find innovative ways to simplify our operating model and improve our processes. Create and support processes and training to improve consistency, execution speed, risk mitigation, and scalability. Improve workflows and processes in our Contract Lifecycle Management (CLM) tool to increase efficiency and automation and oversee company-wide contract management. You will also help review contracts which require speed, business savviness and an appropriate level of autonomy and judgement.

We’re a lean team, so your impact will be felt immediately and opportunities for growth are abundant at Signifyd. The ideal candidate is an individual who can appropriately balance business objectives and legal considerations. You should enjoy close collaboration with legal and non-legal colleagues, have a positive, can-do attitude and be a creative problem solver. 

This position can be based anywhere in the US, either fully remote or in one of our offices in San Jose, Seattle, Denver or NYC.

Primary Responsibilities

• Manage the contract lifecycle by creating from intake to execution, including maintaining and managing contract and electronic databases. 
• Act as the primary legal team interface with other departments in structuring cross-departmental functions, including establishing and enhancing company-wide IT systems.
• Manage standard and ad-hoc reporting and metrics.
• Successfully advise and educate sales teams and other internal stakeholders on deal processes and providing ongoing guidance and coordination throughout the contract lifecycle. 
• Develop and maintain policies and standard operating procedures in the legal/contracting processes.
• Independently review, draft and negotiate a variety of sales and vendor contracts, including MSAs, SOWs, and NDAs.
• Work collaboratively with the team to continually identify opportunities to accelerate contract closure by enhancing contract templates, responding to questions in the most effective way, and developing contracting policies and contract escalations guidelines.
• Be a champion for a better, faster and simpler way of doing things.

Requirements

• Bachelor’s degree or equivalent with 2+ years’ experience managing legal technology including CLMs and other systems. Experience managing integrations between systems.
• Draft and review MSA, Order Forms, NDAs and other related agreements. 
• Experience managing time sensitive, complex commercial contract processes and administration. 
• Familiarity with Ironclad, Zip, Salesforce, or other CLM tools.
• Self-starter who works with minimal supervision and integrity while also being a strong team player.
• Outstanding written and verbal communication skills.

Additional qualifications:

• Fluency in Spanish and/or Portuguese is helpful but is not required.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.