Content Strategy Manager

| Remote
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are looking for a creative, analytical B2B Content Strategy Manager to help us reach, engage, and convert merchants--from SMBs to Enterprise-- with compelling, performance marketing content that positions Affirm as the leader in the BNPL (buy now, pay later) space. 

In this role, you will lead content strategy and distribution for inbound marketing, from top-of-funnel educational content and thought leadership to bottom-of-funnel Affirm  “how to” guides. If you are as excited to dig into performance trends as you are to brainstorm fresh topics and content formats, this is an exciting opportunity to develop and execute a B2B content strategy that supports our ambitious merchant growth goals.

The team

You will report to the Head of Business Growth Marketing. The team leverages owned, paid, and platform marketing channels to acquire and onboard merchants, and help them grow their business with Affirm. 

What you’ll do

  • Develop and execute a content strategy that positions Affirm as an ecommerce/BNPL thought leader and drives measurable results (traffic, leads, conversions)
  • Deeply understand our market, audience, competitors, and Affirm’s unique positioning 
  • Create and manage quarterly content calendar and distribution strategy across multiple channels and formats
  • Set and track content performance goals that drive business impact
  • Produce inbound marketing content, including partner, SEO, and demand gen (e.g., blogs, ebooks, whitepapers, “how to” guides, videos, etc.)
  • Ensure all marketing content pieces are developed on schedule
  • Partner closely with demand gen, organic, partner marketing, lifecycle, and brand teams as well as external agencies

What we look for

  • 7+ years B2B content marketing experience
  • Experience setting and executing on content strategy
  • Expertise across different marketing channels and content formats
  • Understanding of SEO principles
  • Laser focus on performance and conversion with strong quantitative skills
  • Collaborative team player who is creative, scrappy, and proactive
  • Excellent written and verbal communication skills
  • Strong project management capabilities
  • Deep understanding of B2B audience (SMB to Enterprise) and tech buying journey; e-commerce experience a plus
Location
 
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
 
Please note that visa sponsorship is not available for this position.
 
#LI-Remote
Check out our remote-first approach to learn more about the new ways we work.
 
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Affirm's office is located in San Francisco's Financial District with close access to great coffee, restaurants, and bars.

What are Affirm Perks + Benefits

Affirm Benefits Overview

We’re excited to announce that Affirm is now a remote-first company! The majority of our roles can be accomplished anywhere in the U.S. and Canada (with the exception of Quebec). While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

For this new way of working, we’re thrilled to introduce a dynamic and competitive compensation model and total rewards package that complements our remote-first work style. Affirm’s 2021 benefits will allow flexibility for Affirmers to customize their experience by selecting benefits based on their individual needs and preferences to be successful from almost anywhere -- continuing to lean into our value of “People Come First”.

Culture
Volunteer in local community
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting nonprofit causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Check out Affirm's 2020 DEI Report here: http://bit.ly/affirmdei2020

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