Director, Content

| San Francisco
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WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 80% of US households with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT WE DO

Postmates is seeking a Content Lead for our Brand Studio who has a passion for new and creative ideas, clear and compelling marketing narratives, and can lead a team that is creating engaging copy across digital, social, video, and internal/external brand communications. The successful candidate will work directly with the Head of Creative, a team of copywriters, and manage internal relationships across departments to produce high-quality, original work.

You are someone who writes like a creative copywriter and thinks like a strategist. You have excellent attention to detail. You are a hands-on, innovative leader who can influence others across teams with strong leadership and a clear vision. You have a talent for turning abstract concepts into captivating phrases and can spin creative briefs into actionable and innovative outputs.

YOUR RESPONSIBILITIES

  • Lead a team of copywriters to develop unique, shareable, and stand-out content around Postmates' campaigns, partnerships, content and social media presence
  • Produce creative storytelling around cultural moments
  • Lead your team in a way that defines direction, unique style, and creates structure through a clear creative production methodology
  • Evolve and develop our voice and tone for consumer, fleet, and merchant-facing audiences
  • Motivate and inspire others to do their best work
  • Write and proofread copy, briefs, strategy documents, and presentations
  • Provide copy direction to creatives inside and outside the company

OUR REQUIREMENTS

  • 10+ years of experience in creative copywriting and advertising/marketing writing with recognizable consumer brands
  • Have a proven track record in leading original work, managing the entire lifecycle of projects both internally and externally
  • Have a world-class portfolio, representing a wide range of highly relevant, consumer-facing work
  • Collaborative, flexible, and effective in a cross-functional workplace with diverse teams and shifting priorities
  • Experience managing teams and guiding others in producing high-quality, impactful work
  • Can see the big picture with a rigorous eye for detail
  • Strong interpersonal skills that encourage teamwork across functions
  • Limitless patience, unassailable focus, and a sense of humor
  • Masterful written and verbal communication skills
  • An entrepreneurial drive in getting things done from project initiation to delivery
  • Bachelor's degree or equivalent work experience required

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive salary and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.

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Location

Our office is just steps away from where all the tech, artistic, and cultural happenings are, including SF MOMA, Moscone Center, and so much more.

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