Help/Training Video Producer

| South Bay | Hybrid
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Position: Help/Training Video Producer
Location:
San Jose, CA (no remote only candidates)

For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,500 companies and 100 Million threats detected a day.

We work in a fast paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

The Help Video Producer will be a key member of the Technical Publications team, working with technical writers, product managers, and others to craft and refine our help videos. This team member will oversee each project from beginning to end, and will be heavily involved in the production, distribution, and ongoing maintenance of our online help videos. This is not a broadcast media or video marketing position.

To do this you will build strong working relationships with the cross-functional product development areas of the company. You must have a hands-on approach to the technology and to the products being documented. You will help enhance and expand the current documentation to provide a variety of learning tools for our customers.

Responsibilities

  • Responsible for every stage of production; keeping all video projects running smoothly and on schedule. This is not a broadcast media or video marketing position.
  • Translate and distill technical information to create clean, clear, and concise videos for both technical and non-technical audiences
  • Ensure that all videos are following Zscaler’s visual brand standards
  • Assist in defining standards, style, and best practices for the team with regards to video production and inclusion/publishing of help video content
  • Work cross-functionally with SMEs in the Engineering, Product Management, Training, and Product Marketing groups

Required Skills & Experience

  • 4+ years of experience in producing media. Customer-facing video experience is required.
  • Ability to plan, create, and publish/distribute multiple video projects simultaneously
  • Hands-on experience with TechSmith Camtasia and/or Adobe Captivate
  • Excellent oral, written, and organizational skills
  • Detail orientated, and able to think and produce video content in context with the target audience
  • Hands-on experience with JIRA and/or Confluence
  • Self-motivated and effective in a fluid environment
  • Must possess creativity and a sense of humor
  • Able to work independently and as part of a team

Desired Skills & Experience

  • Experience with publishing content for Wistia, Vimeo, and/or YouTube
  • Experience in developing tutorials and educational content
  • Experience with Drupal (or equivalent content management software)
  • Experience working in an Agile environment
  • Experience working with technical writers is a plus

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity
  • The pace and excitement of working for a Silicon Valley Unicorn

Why Zscaler?

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity
  • The pace and excitement of working for a Silicon Valley Unicorn

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Learn more at zscaler.com or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at http://www.zscaler.com. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
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Location

120 Holger Way, San Jose, CA 95134

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