Founded in 2010, Wish has quickly grown to become one of the world’s largest e-commerce companies. With 500 million users, 1 million merchants and over 200 million items in our marketplace, it’s no wonder that Wish is the #1 shopping app in 40+ countries on the Google Play store & #1 shopping app in 20+ countries on Apple App Store. Wish is also the most & best reviewed shopping app (#1 on Google Play & #2 on Apple App Store).

Our WishX team embodies the company’s approach to innovation. It functions as an internal incubator for new business ideas and is empowered to take calculated risks, think creatively, and embrace different perspectives. By constantly iterating and deploying, we have the freedom and flexibility to try out new ideas and work toward the best solutions.

We have the following exciting opportunity within the WishX team

Merchant Content Policy Review Manger

The Merchant Content Policy & Review Manager will mitigate business risk while maximizing business opportunity as it relates to content / products posted to the platform. This role serves as a counterbalance to our content review / QA team so as to limit variance in compliance. This position will provide guidance, oversight & independent consultation to the Content Review team at Wish while ensuring content standards are compliant yet practical and business friendly.

What you'll do:

• Question prevailing logic and test for objectivity in Content Review practices
• Provide an objective counterbalance to Content Review teams seeking specifically to remove bias that can skew content review decisions
• Challenge and refine existing Content guidelines to maximize marketplace breadth while maintaining compliance
• Apply a data driven yet practical approach to Content Review practices
• Perform monthly & quarterly Content Review reporting to understand trends in content reviewers’ behavior.
• Work collaboratively to establish best practices of Content Review with key stake-holders
• Contribute to guidelines, training and playbooks for reviewing content across the Wish marketplace

Who you are:

• Bachelor’s degree (or equivalent) 
• 5+ years of eCommerce content review exp
• Experience establishing ecommerce content guidelines
• Ability to influence stake-holders while maintaining strong, collaborative relationships
• Knowledge of eCommerce industry / content 

For internal use only: #LI-WISHJWALL

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.