Product Content/UX Writer
About Carrot:
Carrot Fertility is the leading global fertility benefits provider for employers built to make fertility care and family-forming affordable and accessible for everyone who wants or needs it. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.
The Role:
Carrot Fertility is seeking a Product Content/UX writer to research, write, and edit different types of consumer-facing digital content for a global audience, such as articles on fertility topics or concise, easy-to-understand explanations of how a member’s benefit might be taxed in different countries. You’ll also:
- Consult stakeholders to ensure content’s accuracy and alignment with cross-functional goals.
- Align with other content creators to improve consistency across the member experience.
- Help identify strengths, weaknesses, and opportunities in content ecosystems.
- Contribute to style guides and best practices, furthering a product voice that is clear, precise, inclusive, conversational, and inviting.
The Team:
As a part of the fast-moving product and design team, you’ll help UI designers and product managers develop and iterate on an early-stage product and service. You'll report to the Content Strategist, providing input on key content decisions and advocating for member experience.
Minimum Qualifications:
- 5+ years of research, writing, and editing experience in a professional, consumer-facing context.
- A portfolio that demonstrates not only polished mechanics and style but structural and project-level control.
- Excellent organizational, problem-solving, and project management skills and ability to meet deadlines.
- Excel in a fast-paced startup environment, building relationships with stakeholders while aligning on rapidly evolving projects.
- A talent for collaboration balanced by strong self-direction.
Preferred Qualifications:
- A deep understanding of UX writing and design.
- Insight into and experience with the challenges posed by writing for a global audience, as well as localization, translation, and language justice.
- Experience with design and content management tools such as Figma and Contentful.
Why Carrot?
Founded in 2016, CB Insights recognized Carrot as one of the world's most promising private digital health companies. In 2020, Carrot was named to Fast Company’s World Changing Ideas awards program, which recognizes companies that are tackling society's biggest problems, and Carrot was named to Fierce Healthcare’s Fierce 15 List of 2021 which recognizes the most promising healthcare companies in the industry. Carrot supports 250 companies in more than 60 countries across North America, Asia, Europe, South America, and the Middle East.