Senior Manager of Production at Udemy

| San Francisco
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Udemy is hiring a Senior Manager of Production for the global creative team. This person will be a highly motivated, creative problem solver who believes that Udemy should be a vital part of the future of learning.
They will be highly experienced in leading a creative team’s production backbone. This role will partner with the Senior Creative Director, Design Leads, and Operations Lead to make sure there is a seamless production workflow and to continue to drive growth and scale. As a member of the global creative team, you will be responsible for being a steward of the brand making sure all executions are cohesive, adhering to brand guidelines, and are being delivered on time. 
They will be excited at the prospect of building their own team from the ground up with a mix of in-house production support as well as with production studios/agencies to help scale the team and output according to overall company needs. 

Here's what you'll be doing:

  • Act as the managing leader and mentor for a team of production designers through skill development and career management
  • Create RFPs and recruit production studios/agencies as needed to scale output and serve company needs
  • Manage production studio/agency relationships and ensure quality standards and brand guidelines are being met
  • Ensure that all projects from the internal and external production team are completed on time, with excellent and high-quality assets every time 
  • Help develop robust creative QA processes and work with product / other teams as needed to build tools and systems necessary for QA 
  • Create and be accountable for production templates, guidelines, standards, etc. needed to ensure consistency across the internal and external teams & collaborating with cross-functional teams to keep up-to-date on changing requirements, needs, etc. 
  • Conduct extensive audits (Website, email, Video, iOS/Android, presentations, marketing assets)
  • Collaborate with marketing designers and copywriters to ensure creative is consistent with our visual identity, industry best practices and our company’s brand positioning making sure there is unity across all touchpoints
  • Create strong file structures optimizing your workflow and our teams workflow
  • Design production systems to scale and iterate efficiently

We're excited about you because you have:

  • +7 years of experience running, building, and scaling production teams (in-house, agency, etc.) 
  • Deep understanding of the different marketing channel production challenges, requirements, and best practices for both digital assets and print assets (email, mobile, Paid ads, Google Display Network, billboards, bus ads, etc.) 
  • Experience hiring/recruiting and managing both internal and external teams and providing mentorship/career management for direct reports 
  • A can-do attitude without ego and a willingness to get your hands ‘dirty’ with work if needed
  • Collaborative with willingness to work in group settings while meeting deadlines for multiple stakeholders at all levels in the organization
  • Experience working with global branding and advertising 
  • Level head under pressure, resourcefulness, and creative problem solver 
  • Expertise with Adobe Creative Cloud (Photoshop, Illustrator, InDesign, etc.)
  • Fluency with industry-standard design tools 
  • An understanding of HTML, CSS
  • Experience with data asset management and file management systems
  • Experience using Creative Management Platforms
  • Experience with Sketch, Invision and other prototyping tools
  • High quality photo retouching skills and typography composition
  • Experience working independently, but also communicates with and receives direction from cross-functional teams
  • Ability to manage several complex projects simultaneously
  • Comfortable working in rapid iteration

ABOUT UDEMY
We believe anyone can build the life they imagine through online learning. Today, more than 50 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

SOMA

An Insider's view of Udemy

How would you describe the company’s work-life balance?

I’ve been really impressed by the work-life balance at Udemy. Each team has the freedom to choose a schedule and system that works for them. Everyone is committed to the success of their team and Udemy as a whole, and this flexibility and trust enables each of us to work in a way that helps maximize our impact.

Katie

Full Stack Web Development Software Engineer, Instructor Loyalty

How do you collaborate with other teams in the company?

As a member of the Marketing Efficiency Decision Science team, I help determine how Udemy can invest money efficiently. We partner with all levels of the Marketing and Finance teams to align our goals and drive implementation. We also work with the Data Products and platform team to ensure we utilize the most robust models and architecture.

Silvia

Data Scientist II

How does the company support your career growth?

Udemy provides me with daily opportunities to grow as an engineer. My manager genuinely cares about my career plan and professional growth. In every project that we’ve chosen for me to work on, I had the chance to improve my weaknesses and demonstrate my strengths. It is so important to feel valued at work, and Udemy has been doing a great job.

Duygu

Senior Staff Engineer

How do you make yourself accessible to the rest of the team?

My philosophy goes beyond normally scheduled one-on-ones, which I regard as simply guaranteed check points. I have a truly “interrupt me anytime” policy, so my staff feels comfortable enough to talk with me at any moment. My team is my work-family and, as with my own family, it is a top priority for me to be there to support them.

Justin

Senior Data Science Manager

What are Udemy Perks + Benefits

Culture
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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