Senior Technical Writer

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Who We Are
At Domino Data Lab, we have an ambitious vision for data science. Our platform helps data science teams accelerate research, increase collaboration, and rapidly deploy predictive models.  Our customers are the most sophisticated analytical organizations in the world, including companies like Bristol Myers Squibb, Allstate, Bayer, and Red Hat. Backed by Sequoia Capital, Coatue Management, Bloomberg Beta, and Zetta Venture Partners, we are at the epicenter of the data science revolution, helping companies develop the next breakthrough in medicine, build better cars, or recommend the best song play next.
What we are building
The Documentation team at Domino leads our efforts to empower customers through technical documentation, tutorials, examples, and UI text. We are scaling up the team to meet the needs of a growing audience.

What your impact will be

  • Improve existing content by addressing audience feedback, issues in our backlog, and issues you observe independently.
  • Create new content that makes customers feel excited and confident about using the product.
  • Make it easy for subject matter experts to contribute simple content about new releases that you can edit and expand.

What we look for in this role

  • Bachelor’s degree or equivalent professional experience
  • At least 3 years of experience writing documentation about a complex software product, preferably with a data science angle.
  • Demonstrated ability to deliver high-quality technical publications.
  • Experience working in the “docs as code” mode where content is authored in plain text with programmatic directives
  • Experience creating illustrations using raster and vector image editing applications
  • Experience using Git/GitHub
  • Excellent written and verbal communication skills, especially the ability to present complex technical information in a clear and concise manner
  • Strong attention to detail
  • Knowledge of cloud infrastructure and enterprise software
  • Interest in machine learning

What we value

  • We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success
  • We believe in individuals who seek truth and speak the truth and can be their whole selves at work. 
  • We value all of you that believe improving is always possible At Domino Everything is a work in progress – we can do better at everything. 
  • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
  • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • MixpanelAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • MiroManagement
    • SanityCMS
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • 6SenseLead Gen

Location

We're located in the SoMa district of San Francisco. Located near the CalTrain station and Oracle Park, there's a lot to do around the area!

What are Domino Data Lab Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Quarterly engagement surveys
Employee awards
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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