Sr. Technical Writer - Taxes

| South Bay
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

In this role, you will have the opportunity to plan and write content for our cloud-based financial and reporting applications while also working with your colleagues on the Documentation team to improve the customer experience. As Sr. Technical Writer, you will create content that helps users learn and get the most out of our product. Your focus will be on determining how to best support a user's ability to self-service their information needs, through a combination of help content, user interface text, release notes, and other means.


Working as a member of a cross-functional product team, you will use your background in content strategy, user interface, and finance or accounting to contribute to feature development from the ground up.

Responsibilities:

  • Drive all aspects of documentation development from planning through release
  • Plan content that supports users' information needs, using a mixture of help topics, release notes, field help, onscreen text, and other supporting content
  • Research, write, and maintain high-quality content, ensuring that up-to-date material is accessible and available to customers
  • Interview subject matter experts and get hands-on with the product, learning all aspects of product setup and usage
  • Review or create user interface text, such as field and menu labels, in collaboration with product managers and user experience designers

Requirements:

  • 5 to 10+ years' experience as a technical writer
  • Bachelor of Arts or Bachelor of Science degree preferred
  • Experience writing technical customer-facing material, including online content
  • Experience creating content plans, including audience and task analysis
  • Ability to write clear, detailed instructions, through hands-on product usage and collaboration with the product team
  • Ability to write and edit within tight deadlines
  • Proficiency in Madcap Flare, RoboHelp, or other online authoring tools
  • Experience with financial software and an interest in taxes is desired
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Location

300 Park Avenue, San Jose, CA 95110

An Insider's view of Sage Intacct

How would you describe the company’s work-life balance?

"We work hard and play harder and have lots of fun together. We acknowledge individual and team accomplishments and enjoy team-building activities during off-site events. My team encourages a healthy work-life balance and I really appreciate that aspect of my job. I feel valued and entrusted to work independently and share my knowledge and skills."

Brianna Howard

Sr. Provisioning Analyst

How has your career grown since starting at the company?

“At Sage Intacct, I’ve been exposed to a variety of roles that are directly related to my career path in IT and more. I believe I’m more adaptable and capable as an employee having been exposed to a variety of roles. Sage Intacct has widened my opportunities within IT and opened new doors I didn’t think were possible as well.”

Jeremy Sodos

Help Desk Manager

What are Sage Intacct Perks + Benefits

Sage Intacct Benefits Overview

We invest in your well-being so you can live your best life.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 40 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Parking
We offer employees Free on-site garage parking.
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Online course subscriptions available
More Jobs at Sage Intacct76 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Content
Marketing
new
South Bay
Marketing
new
Remote
Sales
new
Remote
Marketing
new
South Bay
Sales
new
South Bay
HR + Recruiting
new
South Bay
Sales
new
South Bay
Operations
new
South Bay
Project Mgmt
new
South Bay
Sales
new
Remote
Sales
new
Remote
Content
new
South Bay
Operations
new
South Bay
Sales
new
South Bay
Sales
new
South Bay
Developer
new
South Bay
Product
new
San Francisco
Developer
new
South Bay
Design + UX
new
South Bay
Project Mgmt
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Design + UX
new
Remote
Developer
new
South Bay
Marketing
new
Remote
Content
new
South Bay
Data + Analytics
new
Remote
Operations
new
South Bay
Operations
new
Remote
Marketing
new
South Bay
Finance
new
South Bay
Data + Analytics
new
South Bay
Marketing
new
Remote
Operations
new
South Bay
Data + Analytics
new
San Francisco
Developer
new
South Bay
Design + UX
new
South Bay
Project Mgmt
new
South Bay
Operations
new
South Bay
Developer
new
South Bay
Developer
new
South Bay
Product
new
South Bay
Finance
new
South Bay
Data + Analytics
new
San Francisco
Sales
new
South Bay
Marketing
new
South Bay
Operations
new
South Bay
Design + UX
new
South Bay
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Sage Intacct's full profileSee more Sage Intacct jobs