Course Hero
Course Hero's mission is to transform studying into a seamless experience for every course.
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Student Community Manager (Contract)

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Course Hero is scaling! Our mission is to help every student graduate, confident and prepared. To achieve this objective, we are looking for an extraordinarily talented and motivated individual who will take the reins and oversee the growth of Course Hero across multiple US campuses as our Student Community Manager.

This is a 1 year contract, remote position. The candidate can be located anywhere in the US. 


The Role:

You will be responsible for recruiting, managing, mentoring, and leading a team of Campus Representatives—guiding them to accomplish marketing and partnership initiatives that will grow Course Hero on their Campus. You will use your entrepreneurial mindset and people skills to do whatever it takes to build the community of students who love Course Hero.


Here are some ways you'll have an impact on our mission:

  • Recruit, manage, and lead a team of Campus Representatives
  • Mentor Campus Representatives and hold them accountable to their goals 
  • Grow Course Hero's user base at a collection of target universities
  • Develop and launch marketing initiatives tailored for each school
  • Analyze both quantitative and qualitative data to make key decisions
  • Run experiments to test new incentives, marketing campaigns, and events


Are you our Student Community Manager?

  • Incredibly passionate and share our vision of a world where every student graduates, confident and prepared
  • Natural and empathetic leader with strong management skills
  • Outstanding people person with excellent communication skills that can build and maintain positive relationships with all personality types
  • Extremely goal oriented and do whatever it takes to hit your goal
  • Pulse on student lives and are comfortable representing their voice back to headquarters
  • Exceptionally hard working, process-driven, and self-sufficient 
  • Comfortable in a fast-paced environment that is continually evolving 


Here are some of the experiences and skills you’ll leverage in this role:

  • 1-3+ years of experience in a sales, operations, consulting, or marketing role
  • A Bachelor's degree in an applicable field
  • An entrepreneurial mindset and the ability to achieve tangible results
  • A love of the Course Hero brand and vision
  • A strong history of teamwork, collaboration, leadership, and success


Bonus Points:

  • Experience managing a team
  • Connection to education or education-technology 
  • You’ve used or know people who have used Course Hero during your studies
  • Experience as a Campus Representative

Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

 

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!


We are not the only ones that think we’re onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay AreaTop 50 Best Paying Companies in the Bay AreaTop 100 Most Transparent Companies, and in the Top 50 Most Transformational Companies in Education Technology. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team. 

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What are Course Hero Perks + Benefits

Course Hero Benefits Overview

We foster a culture that promotes a healthy work-life balance and encourages wellbeing and personal development. Our employees are fans of our virtual-first work environment (bye bye commute), employee experience that extends beyond the office and holistic wellness, health, family planning and leave benefits. Check out our perks and benefits to see how we care for our people.

Culture
Volunteer in local community
Course Hero employees participate in local volunteer activities, such as the Second Harvest Food Bank, Life Moves, etc.
Partners with nonprofits
Course Hero partners with non-profits like iMentor and continuously finds ways to volunteer or work together with others.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Course Hero has a dedicated wellness committee that sets up weekly and monthly events.
Team workouts
Course Hero has on-site yoga and fitness classes taught by other Course Hero employees.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Course Hero will match $1 for $1 up to $1,000 each calendar year to support a cause of your choice.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees receieve free lunch on Tuesday, Thursday.
Company-sponsored happy hours
Onsite office parking
We offer employees free parking in our parking lot.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our perks and benefits stem directly from employees themselves. Our People team sends out an engagement survey every quarter and make internal changes to our perks based on data stemming directly from our engagement surveys!

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