Contracts Manager

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is seeking a Contracts Manager to join our growing legal team. This role will be based out of Boston, Denver or San Francisco. Your primary responsibilities will be to manage a large volume of inbound and outbound contracts and work with various Klaviyo business teams to handle contracts through review, negotiation and execution. You will work cross-functionally with various business stakeholders, procurement and sales teams, to support contract reviews and negotiations and increase efficiencies in the legal contracting process. The role calls for a strong business partner who is an independent thinker with strong communication, negotiation and analytical skills, the ability to resolve complex issues in an effective and solution-oriented manner, and the ability to manage multiple projects and transactions at the same time.
How You Will Make A Difference

• Structure, review, negotiate and advise on a variety of commercial agreements including master services agreements, data processing agreements, service orders, non-disclosure agreements, and vendor contracts
• Understand and analyze contracts from varying purchase types (SaaS, Marketing, Consulting, etc.) and assess risk based on the needs of diverse business teams
• Partner closely with the procurement team on vendor contracts and the sales team on customer deals
• Assist in building and improving agreement templates and legal contracts processes
• Manage risk and ensure business and compliance needs including data privacy requirements
• Work with business stakeholders, procurement and sales to develop best-in-class processes to reduce friction and increase quality of contract reviews and negotiations
• Manage competing priorities and expectations in a highly dynamic work environment
• Handle other special projects as assigned and build relationships across the organization

Who You Are

• Bachelor's degree from accredited college or university
• 3-5 year(s) experience in negotiating complex technology agreements, professional services agreements, data processing agreements, and marketing contracts, with a cloud or software company
• Broad knowledge of legal principles and procedures as they relate to contracts
• Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration
• Ambitious self-starter willing to roll up their sleeves; team-oriented with a sense of humor
• A practical, business-oriented approach and excellent communication skills with the ability to distill complex legal concepts into simple, actionable recommendations
• High level of integrity, professionalism, intellectual curiosity and willingness to grow

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$88,000 - $132,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice .
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.