The mission of our Business Planning and Operations group is to maximize business performance by being the objective, trusted partner to the sales organization through analytics, strategic planning, cross-functional collaboration and operational excellence. We identify and drive critical projects and strategic initiatives to support revenue growth while supporting the operational cadence to surface business insights. We provide business critical insights to maintain and improve day-to-day operations, definitively explain business trends, and evolve early stage ideas into future-growth initiatives.
We are seeking an Analytics Manager to lead a team of analysts while providing end-to-end analytical support for various cross-functional stakeholders. The ideal candidate will possess a very fine balance of strong project management, technical, analytical, communication and stakeholder management skills who can partner effectively with leadership across our Global Marketing Solutions organization and will work cross-functionally with several teams at Facebook. You can move fast while keeping focused on high-impact projects and a structured thinker who also loves the details. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand the details of how things work. You can move seamlessly between conversing with data engineers, product marketers and leading presentations with regional sales leaders. You have a proven ability to build strong working relationships with business partners and supporting stakeholders; this is a highly cross-functional role, so high collaboration is essential.
You must be able to roll-up your sleeves and be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities. You’ll drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results in a clear and easy-to-understand way. Additionally, this leader must be passionate about Facebook and be an inspiring leader/manager who can quickly build relationships with people, cross-functional partners, teammates, and stakeholders alike.

Analytics Manager, Business Planning & Operations Responsibilities

• Lead an analytics team responsible for Reporting and Analytics for a specific client group within Global Marketing Solutions

• Drive streamlined and efficient processes (e.g., goal setting, portfolio selection, KPI reporting) to further streamline rhythm of the business

• Lead analysis on business performance and build hands-on analytical solutions. Conduct insightful data driven analysis to derive insights that will drive business decisions and recommendations

• Leading end to end analytical projects by creating detailed work plans from planning, to design, to development, to insights, to project communications and executive storytelling – all in a consistent and structured manner

• Improve operational excellence through identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to the business. This includes identifying ways in which tools can be built and deployed to improve workflows

• Responsible for designing and building Quarterly Business Reviews reflecting the performance of clients, partners, our family of products in terms of growth drivers, product and sales goals, revenue projections, critical GTM activities all supported by rich insights and compelling storylines that go beyond the obvious, as well as presenting these on a monthly/quarterly basis applicable with various stakeholders and executives across the Global Marketing Solutions group

• You will work cross-functionally with several teams at Facebook with the objective of enabling leadership to make effective, data-driven operating decisions

• Structure complex, ambiguous business questions and utilize strong analytical skill set to drive insightful analysis using internal and external data to answer key business questions across a large cross-functional leadership stakeholder group

• Gather, and analyze large amounts of data across a variety of business dimensions (products, countries, verticals, sub-verticals, segments and many more) in a fast paced environment and build sophisticated and complex dashboards to evaluate business detailed performance, identify trends and advise leadership on potential opportunities for investment and growth

• Focus on process and continuous improvement of core projects through automation and process enhancement

• Drive client assessment needs for upcoming analytics needs and help prioritize and communicate roadmaps

• Conduct regular training on our analytics portfolio, tools and engagement model

Minimum Qualifications

• Bachelor’s degree

• 10+ years of work experience (or 8+ years work experience with MBA/Master’s Degree) involving analytical rigor as typically seen in Sales Finance, Sales Analytics, Sales Operations, and/or Strategy consulting

• People management experience

• Experience leading major end-to-end analytic projects (planning, design, hands-on development, stakeholder management, communication and maintenance)

• Demonstrated experience conducting analysis using proprietary and market data (e.g. revenue, product, market, industry, trends) to derive insights that drive strategic business decisions and ensure the smooth running of weekly, monthly and quarterly business rhythms

• Project management experience and experience building hands-on detailed analytics project plans and leading launches (QBR, Dashboard)

• Advanced experience utilizing SQL, Tableau, and Excel to build analytical tools to scale insights, data pipelines to automate reporting and dashboards to support business needs

• Demonstrated thought leadership experience applying data driven models that have had a tangible impact on business and sales operations across international markets

• Communication, leadership stakeholder management and presentation skills

• Experience coordinating and influencing cross-functional teams

Preferred Qualifications

• MBA or graduate degree in an analytical field

• Change management experience

• Experience or knowledge of advertising and ad products

• Experience in training peers on analytics tools and subject matter expertise in various analytical solutions available in the market

• Experience in a fast-moving, ambiguous environment, and capable of seeking information, corralling resources, and delivering results without direction

• Experience taking complex topics and create compelling and structured narratives for different audiences on a consistent basis