Analytics Manager

| San Francisco
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About Alto

We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 800 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.

About the Team

To achieve our vision, we continue to invest in our Data Science & Analytics team to make a difference to our patients and providers. The Analytics team supports our Product, Growth, Marketing, Care, Supply Chain, and Operations teams with insights on better product development and execution to have maximum impact. Analytics Managers are responsible for leading analysts and being thorough leaders to guide product strategy and for enabling teams across Alto to answer key business questions. You will work closely with our Product, Growth, Marketing, Sales, and Operations teams to support and drive high-quality, data-driven decisions.

You will have the opportunity to answer questions and provide actionable insights that impact every aspect of Alto by partnering closely with various stakeholders and Alto’s leadership. 

Accelerate your Career as You:
  • Act as a critical thought partner and collaborate closely with Product, Research, Engineering, Growth, and Operations to provide visibility and recommend solutions to drive meaningful impact to our patients and providers.
  • Support product roadmap by identifying opportunities and quantifying impact of product launches through A/B experimentation and measurement.
  • Ensure data accuracy and reporting consistency by identifying and implementing data analysis best practices.
  • Roll up your sleeves - develop metrics, develop a point of view, and establish OKRs with functional leaders across the organization
  • Successfully recruit analysts on your own and with a recruiting team.
  • Use product intuition grounded in data and analytics to contribute to product decisions, and work with product engineers, product managers, and designers to effectively deliver them.
  • Understand industry best practices and tradeoffs and when to apply them.
  • Serve as a strong people manager, develop the next generation of leaders, and serve as a coach and mentor to the analysts.
  • Contribute to defining our team and company data culture through peer collaboration, coaching, and input into the team processes we adopt as we grow the Analytics team together.
A Bit About You:
  • Embody Alto’s mission and values - Patients Come First, Leave No Patient Behind, Start With Empathy, Focus On Impact, Think Rigorously, Be Humble.
  • 5+ years of experience in managing data teams including data analysts and/or data scientists.
  • 6+ years experience in solving business problems using data, data science, and advanced analytical methods.
  • An investigative mindset and a passion for telling data-driven stories.
  • Excellent communication skills and a record of working cross-functionally to achieve results.
  • MBA/MS or Master's degree in a quantitative field such as; Statistics, Computer Science, Engineering, Mathematics, Data Science.
  • Experience in building statistical models, experimentation, and predictive models.
  • Expert fluency in SQL-based data manipulation. Experience in scripting with SQL, extracting large sets of data, and design of ETL flows.
  • Fluency in scripting languages such as Python/R.
  • High level of comfort creating dashboards in Looker/Tableau or comparable software.
  • Passion for solving real user problems with data-driven solutions.
  • Closely partner with business, product, engineering, research and design to influence and inform teammates’ decisions throughout the product lifecycle.
  • Thrive in a dynamic fast-paced entrepreneurial environment. You're unafraid to dive into an unfamiliar problem but humble enough to make mistakes and iterate.

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

Easy access to Hwy 80, nearby parking, and secure bike storage. Within blocks or many coffee shops, restaurants, and even a Whole Foods.

An Insider's view of Alto Pharmacy

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Diversity Program
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