Application Scientist
We are building the software layer that powers all biological research. Our customers are solving humanity’s most pressing challenges, such as disease, renewable energy, clean water, and hunger. Benchling enables them to collaborate and move more efficiently.
Research today means disparate tools, manual data entry, and lots of paper. We provide a streamlined system for designing and running experiments, analyzing data, and sharing results. Scientists are able to work much faster while organizations can capture and tap into their vast institutional knowledge.
Application scientists simultaneously act as the face of Benchling for customers and as the internal voice of the customer. You will spearhead growth through cultivation of relationships with our users and execution of content marketing and other product initiatives. You will touch product by helping guide our user experience and scientific direction.
Responsibilities
- Act as a trusted advisor for prospective customers and guide them through adoption.
- Own and scale various growth channels for the company’s user base.
- Engage in product research and experimentation to drive growth.
- Oversee customer support and build out written/video collateral.
- Discover customer pain points, advocate for them internally, and influence the product.
You
- B.S. in life sciences or 2+ years industry experience in the biological sciences / management consulting.
- Strong opinions about the future of science and what's not working.
- Ability to manage projects end-to-end and communicate with engineers.
- Curiosity, creativity, and persistence. You should be passionate about accelerating science.
- Strong social skills and the confidence to approach scientists and PIs.