Associate, Merchant Strategy at DoorDash

| San Francisco
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We’re looking for a Merchant Strategy Associate to optimize DoorDash’s merchant offering, revenue, and suite of merchant services.On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate efficiently on the platform. As the Associate of Merchant Strategy, you’ll find new ways to drive growth for our merchant partners & DoorDash whether that be through marketing programs, menu optimization, new products, or much more. What you’ll do
  • Strategize – Build the strategy for long-term merchant revenue growth including the services we must build and the levers we must optimize
  • Implement – Drive go to market planning & execution for new DoorDash merchant initiatives to help our partners grow their business
  • Analyze - Build models to define merchant value to the platform, understand new product adoption, and drive long term value to our merchant base
  • Experiment – Use data-driven decision-making and sound business judgement to run tests on everything from marketing programs to menu optimization 
  • Influence – Work cross-functionally with our Merchant Product & Ops teams to land key initiatives

About you

  • Self-starterYou have a bias towards action and are able to thrive in a fast-paced, consistently changing work environment
  • Analytical: You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
  • Naturally curious – You always look for ways to innovate and improve
  • RelentlessYou roll up your sleeves and do whatever it takes to make things successful
  • Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
  • Problem solverYou can independently translate high-level goals into actionable plans

Qualifications

  • 1+ years of experience in consulting / strategy / business development / operations / technology / banking or related experience; high-growth or early-stage startup experience is a plus
  • Experience leading initiatives, working cross-functionally, and succeeding in a team environment
  • Experience driving revenue through partnerships
  • Excellent Excel skills (can perform complex functions) ; SQL knowledge is a plus
Why You’ll Love Working at DoorDash
  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.
About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com. 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

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Location

Our office is located in the SOMA district, walking distance to many restaurants, bars, and public transportation.

What are DoorDash Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Acme Co. also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
DoorDash reimburses employees up to $75 per month on fitness activities.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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