Behavioural Scientist

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Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We are obsessed with our product. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.


Afterpay is offered by more than 55,000 of the world’s best retailers and has more than 10 million active customers globally. In the U.S. more than 5 million customers use Afterpay and is offered by more than 15,000 of the top fashion and beauty retailers across the country - including Anthropologie, Forever 21, DSW, GAP Inc, Finish Line, Levi’s, Lululemon, Ray-Ban and many others. Our U.S. headquarters are located at the heart of the retail and business district in San Francisco, California.

 

Afterpay is on a mission to power an economy in which everyone wins.

 

The Opportunity Join our newly created team, working globally to build the foundations of understanding customer behavior for Afterpay and our merchants. Your abstract thinking and data science skills will inform the strategic direction of the Afterpay brand.

 

We are much more than our job descriptions - we are our energy, our ideas, our everyday drive. Here’s where you will begin….


-Apply your data science skills to behavioral science solving strategic important problems and building products for the brand

-Work with stakeholders across the business to influence marketing decisions and customer success

-Think outside the box in a fast paced and dynamic environment

-Analyze data trends to identify opportunities and drive business strategy

-Synthesize analytics and statistical approaches into easy-to-consume storylines, both visually and verbally, and provide indicated actions for executive audiences internally and with merchants

-Collaborate with the Risk Analytics teams to drive accretive value for customers, merchants and Afterpay

-Help drive an organizational effort toward better understanding customer and merchant triggers and needs on an ongoing basis, and propose data driven solutions that drive and measure share of wallet (our measure of customer success) and share of checkout (our measure of merchant success)

-Contribute to the measurement framework and capability for ‘Afterpay incrementality’ – measuring the accretive value Afterpay delivers to - Merchants

-Analyze the Afterpay ‘network effect’ - the intersection of merchant, customer and the Afterpay brand - and the value loop it delivers

-Assist the execution of lifecycle management including journeys, adjacencies and frequency for both merchants and consumers

-Engage with engineering, product and other analytics teams to deliver on major cross-functional projects

 

Who are you?

Like us, you’ll be obsessed with our product. You’ll get a kick out of seeing and feeling the impact of your work as more and more people gain financial freedom and retailers grow across the globe.

-You will have a passion for analytics, data science and machine learning

-Your head will be abuzz with things we should be doing - you will drive key insights and bring these to life

-A demonstrated ability in the application of Data Science to solve strategic business problems and deliver commercial and customer outcomes

-You have deep experience delivering against a data science roadmap

-You are confident and comfortable with communicating the results of complex analysis to stakeholders at all levels

-Experience working in B2C technology, Enterprise or Retail organizations with large customer datasets

-A track record of delivering data-driven solutions and actionable insights

-A BS/BA in a quantitative field such as Computer Science, Engineering, Math, Statistics

-You follow through, you show up, and make it happen, fast.

 

We play fair and reward you for doing the right thing. You will enjoy working from our beautiful office space in San Francisco and feel trusted to work flexibly, remaining connected to smart people in all our locations. We put opportunity before optimism and plan our careers quarterly not annually. We are proud to support working parents of all genders in every country with a market-leading, equitable parental leave program including access to up to 24 weeks of paid leave.

When you’re built from the ground up, there’s always room for growth. To challenge each other and shape a legacy built on real purpose, talent, and grit.


How to Apply: We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re excited by this opportunity, click apply now!


Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • cssLanguages
    • htmlLanguages
    • kafkaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • TeradataDatabases

Location

We are excited to transition to a hybrid working arrangement as we open our new headquarters this fall, working from the office at least two days/week

An Insider's view of Afterpay

How does your team reward individual success?

Our People team created a recognition survey so as a manager, I can see how each individual on my team prefers to receive recognition for a job well done. This is snacks for some, time off for others. At a fast-growing, hyper-dynamic organization like Afterpay, our teams are working at speed. Sharing even little forms of rewards goes a long way.

Alison Meyer

Industry Marketing Director

What does your typical day look like?

The thing I love most about my job is that there is no typical day. It's usually a mix of cross-functional meetings, customer interviews, making presentations, reviewing product requirements, analyzing and interpreting data, interviewing candidates for roles at Afterpay, and planning what will be on our Product roadmap in the coming months.

Sunil Parekh

Director of Product, Consumer Experience

What makes someone successful on your team?

Success here is to have ownership of your projects. This means responsibility, being proactive in moving projects forward, collaborating across teams, and knowing projects inside out, from implementation details to business impact. It's being curious, creative, motivated, and tenacious. It’s awesome to see your work impact customer experience.

Jose Picado

Software Engineer

How do you make yourself accessible to the rest of the team?

I believe in an open-door mindset, which is one should be always available for being reached out. With full transparency of my schedule, I'm clear that my calendar is always up-to-date so they should feel free to book any time slot. I am also active on our communication channels. When not available, I always give an estimation when I'll reach back.

Han Qin

Director of Engineering

How does the company support your career growth?

My managers have been extremely thoughtful and great listeners. They’ve helped steer my roles and responsibilities in a way that adds value to the company and also supports my personal goals and career growth.

Kiersten Abueg

Marketing Associate

What are Afterpay Perks + Benefits

Afterpay Benefits Overview

We play fair and reward you for doing the right thing. We pride ourselves on fairness and offer equitable and competitive compensation. You will receive medical, vision and dental insurance - 100% covered. You will enjoy working from our beautiful office space in San Fransisco and feel trusted to work flexibly, remaining connected to smart people in all our locations.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan.

We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents.

We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.

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