Wish is looking for an experienced Business Analyst to support our Global Operations team. The role entails driving analytics insights to inform customer strategy, logistics framework, automation and enable senior leadership to make effective, analytically driven decisions. The Quantitative Analyst will work cross-functionally with Customer Service, Operations, Risk and Fraud, and other teams to build models and dashboards to understand trends. The ideal candidate is passionate about Wish and e-commerce, has a strong analytical and consultative mindset, deep understanding of databases and data visualization, the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines, and a passion for scaling operations through automation.

What you'll do:

• Conduct insightful analysis using internal and external data (e.g. customer, user, revenue, product, market, industry) to derive insights that will drive business decisions
• Develop models with various forecasting techniques to improve operational efficiency
• Work effectively with cross-functional teams globally, assimilating requirements, driving results in the form of data insights and building strategic partnerships
• Support the Global Operations Team with setting goals/KPIs, key planning, and operational asks
• Conceptualize and build centralized tools (including dashboards) that the Global Operations team can use to extract data/insights for daily business management in an automated manner

Who you are:

• Bachelor's or Master’s degree in an analytical field (e.g. Computer Science, Engineering, Mathematics, Statistics or similar)
• 3+ years of work experience in data analytics
• Proficiency in SQL or other query languages
• Development experience in at least one scripting language (Python, PHP, Perl, etc.)
• Experience manipulating data sets through statistical software (R, SAS etc.)
• Working knowledge of data visualization tools (Looker, Tableau etc.)

Wish is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. Wish selectively brings together world-class talent with a passion for connecting relevant products to the global population.

Learn more about us:

Intro to Wish

Our CEO discusses Wish

Crunchbase

Recruiting Video

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.