Business Analytics Lead

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About Opendoor:

Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we’re on a mission to make it simple to buy and sell homes. The traditional process is broken, with an average home taking over 90 days to sell and costing thousands of dollars. We empower everyone with the freedom to move by making buying and selling a home stress-free and instant. We’ve built an exceptional team, seen strong growth, served over 85,000 customers and recently went public! The coming years present a tremendous opportunity for innovation as we explore new frontiers and scale nationwide.

Since Opendoor first started operating in 2014, we’ve learned a lot about buying, managing, and selling real estate. The Homebase unit with Opendoor aims to share our learnings by offering our technology and processes to institutional single-family-home investment partners. Homebase is building a modern platform for transactions, offering a wide range of services such as brokerage and title.

As a Business Analytics Lead at Homebase, you will:

  • Work closely with the operating teams to monitor business processes + drive business results
  • Provide recommendations for improving the efficiency of operating processes and programs
  • Update/maintain existing internal dashboards, as well as build new ones (in consultation with operations and strategy team leaders)
  • Develop and deliver reporting to key 3rd party partners; over the medium-term work with our product team to integrate key partner reporting metrics directly into our partner cloud dashboards
  • Deliver streamlined communication of recommended solutions to senior leaders, operators and other stakeholders
  • Rollup your sleeves and directly help audit/monitor/solve small- to medium-sized problems if/as they arise
  • Becoming the Homebase teams in-house specialist for our teams pricing strategy & methodology

We’re looking for teammates who have:

  • A bachelor's degree in Finance, Computer Science, Analytics, or related quantitative field, or equivalent training, fellowship, or work experience
  • 3+ years total career experience. Preferably 1-2+ years of experience in management consulting, investment banking, investing or high performance professional services firm and 1-2+ years experience in analytical, strategy and/or business operations roles
  • Proficiency with database querying languages such as SQL
  • Strong verbal and written communications skills for working with key internal stakeholders, and to a lesser extent, external partners
  • Bonus points for experience working with large external customers in a consultative capacity and strong Python and/or R skills

More About Us

Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.

We Offer the Following Benefits and Perks:

- Your choice of coverage for medical, dental, and vision (optional for dependents)

- Flexible vacation policy

- Commuter benefit

- Generous parental leave

- Paid time off to volunteer

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.

Opendoor values Openness

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS

Location

San Francisco, CA

An Insider's view of Opendoor

What's the biggest problem your team is solving?

My team works with our sales and support operators. We manage our multiple telephony platforms, including our call center software. Last year, we replaced our old call center vendor solution with a new custom-built telephony platform. Building the unique features each team has been one of our central challenges for much of the past year.

Maggie

Sr. Software Engineer

How has your career grown since starting at the company?

I started at Opendoor as an intern, responsible for small improvements to our home valuation model’s accuracy. Now, I am one of the leaders on our team - I’m responsible for setting team vision, overseeing systems design for other IC’s, and leading P0 initiatives such as a pricing workflow overhaul that we launched after COVID-19.

Daniel

Software Engineer

How do you empower your team to be more creative?

Analytical problem solving requires creativity too. I always encourage my team to consider all the tradeoffs between different options - what if you need to solve the problem in 1 day? How about 6 months? How about unlimited compute resources? We often come up with more creative and better solutions when we intentionally consider all options.

Sherry

Data Science Manager

What are Opendoor Perks + Benefits

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns

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