#TeamNextdoor

Nextdoor is the neighborhood hub for trusted connections and the exchange of helpful information, goods, and services.

Building connections in the real world is a universal human need. That truth, and the reality that neighborhoods are one of the most important and useful communities in our lives have been guiding principles for Nextdoor. Today, neighbors rely on Nextdoor in neighborhoods around the world in the United States, the United Kingdom, Germany, France, the Netherlands, Italy, Spain, Sweden, Denmark, Australia and Canada, with many more to come

Meet your Future Neighbors

At Nextdoor, we believe in the transformative power of community. In the Business Intelligence team at Nextdoor, we believe in the transformative power of information, bringing together data from a wide variety of sources and making it digestable and actionable by everyone in the company. We are a lean but powerful team with diverse backgrounds and perspectives, because that’s what we seek out and respect in others. We collaborate cross-functionally to make the numbers available and clear, playing a key role in the company’s overall effort to foster stronger and healthier communities.

The Impact You’ll Make

As a Business Intelligence Analyst at Nextdoor, you’ll work to democratize data and reporting to drive strategy and measure performance against KPIs across the business. You’ll be responsible for understanding where the data comes from and making it available to stakeholders across the company via queries, tools, and dashboards. The ideal candidate is a tech-savvy strong communicator who understands how to make data understandable by everyone. 

You should be excited to bring your experience and expertise every day in order to:

• Partner with data science, sales operations, marketing, and engineering on business intelligence strategy to enable data-driven decision making across the company
• Partner with key stakeholders on KPI development and tracking across the organization
• Own reporting tools, pipelines, and dashboards to ensure consistent availability and accuracy of mission-critical data
• Set expectations and SLAs on data availability, and own communications around SLA performance to the business
• Drive self-service for our data platform by creating and documenting data structures and sets, SQL and data tools training, and dashboard development
• Care deeply about data quality and empowering employees to leverage data to help them succeed in their careers and help Nextdoor grow and succeed

What You’ll Bring to The House

• 3+ years working in data or analytics
• Expert knowledge of SQL
• Strong communication skills with stakeholders at all levels on both technical and business issues
• Strong command of Looker (preferred) or another BI/visualization tool
• Experience working with ETL pipelines
• Ability to understand, tackle, and solve problems from both technical and business perspectives
• Experience effectively presenting insights and summarizing complex data to diverse audiences through visualizations and other means
• Experience working with and delivering to stakeholders from multiple parts of the company

Bonus Points

• Experience with writing and reviewing version controlled code (github)
• Experience in an agile or kanban workflow
• Some coding experience (in any language), including Python or R