Business Intelligence, Automation Engineer
Say hello to possibilities.
It’s not everyday that you consider starting a new career challenge. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
We’re a global leader in cloud-based communications and collaboration software. We are giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Product & Technology Team to make sure we stay ahead of the competition.
RingCentral is looking for a Business Intelligence and Automation Engineer. You will work closely with the senior leadership teams in Innovation (Product Management, Engineering, Production Operations, DevOps, Applications and UX) and FP&A, to analyze existing workflows and design tools, automations, data pipelines and reports to help provide more insights into the business and reduce manual efforts.
Responsibilities
Design and maintain workflows in Airtable relating to manage organizational, hiring, resource allocation, financial and other types of data.
Create data models and relational database tables using business data that suit the complex reporting needs of management. Use SQL to analyze the models that you create and return insights.
Design and maintain interactive Tableau dashboards, maintain user permissions, and create & maintain datasources
Analyze existing workflows to make recommendations and implement automations to reduce manually repetitive tasks
Troubleshoot data pipelines with Snowflake, Enterprise Directory etc. and ensure reliable execution of jobs
Use object oriented programming language to analyze and transform data
Ideal Background
4+ years of relevant work experience
Work autonomously managing data models, automations and pipelines
Effective communication skills at multiple levels of the organization, including management and cross-functional groups
Ability to drive successful partnerships with cross-functional teams to improve existing business processes, execute strategic initiatives, and develop project roadmaps
Strong interpersonal skills, with a strong emphasis on teamwork, initiative and integrity
Understand the use of APIs to extract and edit data in various SaaS applications
Experience creating and maintaining data transformation pipelines
Use of javaScript, python or some other object oriented programming language to extract, transform and load complex data sets
Attention to detail and the ability to prioritize and deliver in a fast-paced environment
Ability to design creative solutions within constraints of Airtable, Tableau, and other enterprise applications
Experience with the React JavaScript library a plus
Experience with Airtable and Tableau
What We Offer
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Flexible PTO
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces,
RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.