Business Intelligence & Data Analyst

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WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance, and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

About the Role

WalkMe is looking for an experienced data analyst who is familiar with SaaS sales-cycle processes and metrics. You will possess a “5-Why” mentality and be eager to dive deeper to uncover trends that help guide the operational efficiency of the sales organization. customer satisfaction.

Reports to: BI Team Leader

What You'll Own:

  • Assist in research of sales market trends, competitive data, and regional performance to aid in the development of proactive sales strategies and programs.
  • Develop and monitor both internal and management metrics to support executives in making important decisions for the Sales Organization, including monitoring of mid-term planning and development of sales targets.
  • Build BI dashboards as a monitoring and decision-making tool for the Sales Organization
  • Prepare Sales Organization QBRs materials.
  • Produce Ad hoc analysis, reporting, and presentation building
  • Develop and maintain essential reports utilizing Excel (can maintain complex spreadsheets) and multiple data warehouses
  • Work with the Sales and Account Management departments
  • Other responsibilities as needed

What You Need to Succeed:

  • Bachelors’ degree in a related field - preferred
  • Minimum 3 years’ experience in data analytics with Sales analytics experience strongly preferred
  • SaaS industry experience and business acumen 
  • Very strong analytical skills 
  • Intermediate SQL skills 
  • BI front-end development experience - Tableau is a plus
  • Ability to easily communicate insights either verbally or visually 
  • Strong interpersonal skills with an ability to multi-task to ensure deadlines are met
  • Self-managed, responsible, and organized

What you will love about us!

  • Full health coverage for employees, WalkMe pays 100% of employee premiums and 50% of family premiums and has a generous vacation policy to encourage a healthy work-life balance.
  • Weekly themed happy hours every Friday and catered lunch to promote community within a casual office environment.
  • Series G startup with $90 million raised in our last round.
  • Ranked in the top 50 on USA Today’s best places to work with brightest futures and Ranked in the top 50 on Forbes Cloud 100 list along with other numerous accolades, just check out our webpage!
  • Our product is used internationally by companies like Hulu, Amazon, PayPal, Microsoft, Airbnb, Zuora, Adobe and more!

WalkMe is proud to be an Equal Employment Opportunity Employer. WalkMe does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

WalkMe is currently not hiring individuals who now or in the future require sponsorships for employment visa status. However, as an international company, we offer new job opportunities worldwide. https://www.walkme.com/careers/

TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

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Location

525 Market St, San Francisco, 94105

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