Commissions Analyst

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Who We Are:


Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 


Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.


Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.


We are unable to hire in the following states at this time: CO, HI


About Your Role:


Sendoso is seeking a talented and passionate Commissions Analyst to join our fast-paced growing accounting team. In this role, you will work closely with the Controller and Director of Accounting in San Francisco, as well as the Finance Manager in India. You will also work cross-functionally with senior leadership and sales representatives to ensure monthly and quarterly commissions are calculated timely and accurately. 


This position requires an innovative thinker who can interface with multiple functions to complete monthly and quarterly objectives and implement procedures and controls while supporting our financial and reporting systems. You will have the ability to logically think through an issue and create a new or enhance an existing process. You are a self-starter, detail oriented, able to makes recommendations for process improvement and system enhancements, and partner with business leaders. This is a highly visible role, which creates significant opportunities for learning and growth.


This position will be based in the US.

What You Bring To The Team:

  • An understanding of the common elements of variable incentive compensation practices.
  • Ability to meet strict deadlines and work under pressure while leveraging time management skills.
  • Excellent analytical skills with proficiency in MS Excel (pivot tables, Vlookups, Index Match, etc.) coupled with the ability to quickly manipulate and analyze large data sets including building reports.
  • Understanding of Sales Operations/Order Management processes.
  • Ability to handle confidential and sensitive compensation matters with discretion.
  • Willingness and ability to adapt to the rapid business and organizational changes in high-growth environments, successfully adjusting priorities.
  • Ability to work independently and play multiple project-related team roles. 
  • Strong interpersonal, organizational, and verbal & written communication skills.

Your Typical Day:

  • Responsible for all aspects of day-to-day commission administration in Spiff resulting in accurate and timely commission payments.
  • Create, validate, and audit monthly reports to ensure accuracy and completeness of commissions
  • Respond to commission-related inquiries from the Sales and Customer Success Teams in an effective and timely manner
  • Perform configuration, testing and other support activities related to plan, quota, and policy changes
  • Proactively identify, develop, and implement process improvements, documenting desktop procedures to achieve efficiencies and scalability.
  • Partner with cross functional teams including Finance, HR, Sales, Customer Success, etc.
  • Work with payroll on meeting reporting and payroll deadlines.
  • Communicate any commission changes/corrections in a timely manner to the Payroll team.
  • Perform analyses, reconciliations, SOX compliance activities, and ad hoc reporting as directed
  • SOX activities include random manual calculations to validate commission system results, payee reconciliation, and performing other control related tasks.

Experience:

  • Minimum of 4-5 years of progressive experience managing commission processes for a high growth sales team.
  • Spiff (or other commissions tool) and Salesforce experience is required.
  • Bachelor's degree in Business, Accounting or related field is required.
  • High-tech company experience (SaaS/Cloud model preferred) in Sales variable compensation.
  • Ability to multi-task across a broad range of responsibilities and work in a dynamic environment.
  • Must be self-motivated, have excellent written and verbal communication skills, possess initiative, problem definition and resolution skills, and strong analytical skills.

Bonus Points If...

  • Experience with Spiff and Netsuite

What We Believe:

  • Conquer Giants! We get things done. Moxie is in our DNA, and we’re breaking down the barriers that separate the world.
  • One Team! Everyone belongs here, and whether it is your first day or you’re the CEO, your voice and ideas matter to us.
  • Relationships Matter! It’s a cluttered, digital world out there, but our connections are real. We’re all humans, so we treat each other and our customers like humans too. 
  • Reinvent! Forget thinking big. We think meteorically by redefining what’s possible and shaping the future of human connections. 

What You’ll Love:

  • Comprehensive Medical Plans plans - we've got you covered
  • Take-What-You-Need Time Off
  • Vacation Bonuses 2X/Year
  • 401K Plan
  • FSA Plan 
  • Employer-paid membership to One Medical
  • Volunteer Time Off 
  • Birthday Time Off
  • Generous parental leave benefits for both birthing and non-birthing parents
  • Access to Employee Assistance Programs (EAPs) 
  • Fitness discounts through ClassPass
  • End-to-end family planning discounts through KindBody
  • Discounted pet insurance through PetPlan
  • Free and discounted legal benefits through Rocket Lawyer
  • Financial wellness benefits through SoFi
  • Team Outings 

We're currently working from home due to Covid-19, and the following will apply once we're safely back in the office:

  • Catered Lunch & Breakfast
  • Dog Friendly Offices
  • Collaborative Office Space
  • Stocked Kitchen

Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Location

In the heart of FiDi, Sendoso HQ is an 8 min walk from both Montgomery and Embarcadero stations, with plenty of trendy restaurants, bars, shops and parks nearby.

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