About the Role
The Postmates Eater Operations & Pricing team is responsible for unlocking the next phase of Postmates' user growth. This team drives the strategy and execution of user acquisition, engagement, and resurrection efforts, as well as setting Postmates' structural pricing.
The ideal candidate for this role should have a proven track record in operations and strategy, strong analytical skills, excellent time-management and organizational skills, and the ability to clearly communicate and present information to seek buy-in. With Postmates' strong presence in Los Angeles, familiarity and love of that market is a big plus.
What You'll Do
• Help manage structural pricing for all Postmates markets• Develop analytical frameworks to optimize strategic decisions and build scalable tools and dashboards to assess impact and improve decision making• Partner with the Postmates GM, Postmates Strategy & Planning team, Territory Ops, and key cross-functional partners (eg. CRM) to determine user acquisition, engagement, cohorting and communication strategy; unlock new acquisition levers throughout the entire funnel• Devise investment business cases and recommendations for acquisition opportunities based on a detailed cost-benefit assessment• Craft and deploy user promotions geared toward acquiring new customers, engaging current ones, or winning back those who have churned; run experiments to find the most effective and efficient structures• Ensure monthly/quarterly budget is allocated and met by ongoing/planned campaigns, with Finance• Support Postmates Unlimited growth planning and reporting, with Membership and Brand Marketing leads• Optimize existing lifecycle CRM series through experimentation• Own in-app merchandising for the Postmates app• Work with Finance to optimize Fees and Promos for US markets based on business goals (profitability, competitiveness, growth), and configure pricing changes as needed
Basic Qualifications
• At least 4 years of robust work experience in an analytical role• Bachelor's degree (preferably in a quantitative field such as math, statistics, physics, engineering, economics, computer science, operational research)
Preferred Qualifications
• Experience in consulting / strategy / econometrics / tech or related field; some high-growth operations or startup experience is strongly preferred• MBA or Masters degree in a technical field• Statistical skills and experience• Exceptional SQL skills• Mastery in R/Python, especially geospatial experience• Background in marketing, promotions, or other CRM, especially with experience marketing in Los Angeles• Strong interpersonal and teamwork skills, capable of coordinating multiple projects simultaneously• Passion for solving sophisticated, unstructured real-world problems with data
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.