Data and Analytics Associate

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Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 1,500 innovative companies like Zillow, Slack, PayPal, Twilio, Shopify, Hubspot, SproutSocial, Zoominfo, Outreach, MuleSoft, and LinkedIn trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times.


As the Data & Analytics Associate, you will be a critical member of Gong’s business operations team, using your expertise in quantitative analysis, data visualization and data-mining to tell the story behind the numbers and obtain relevant insights. 


RESPONSIBILITIES

  • Sift through large data sets via query languages and BI tools for dashboards and reporting
  • Identify, analyze, and interpret trends and patterns in complex data sets across a variety of sources
  • Use analytical and statistical techniques to solve complex problems and drive business decisions
  • Identify gaps in the current data sources to facilitate new reporting solutions

BASIC QUALIFICATIONS

  • 2+ years of experience in quantitative analysis 
  • Highly proficiency in SQL and data visualization tools to query large data-sets (e.g. Tableau, SiSense, etc.)
  • Expert Knowledge of Excel and PowerPoint
  • Experience in modeling or business application/evaluation of machine learning
  • Proficient in accessing cloud data warehouses (Snowflake, Redshift, Airflow, and proprietary equivalents)
  • Familiarity with R or PythonExcellent problem-solving skills and end to end quantitative thinking
  • Bachelor’s degree in Math, Statistics, CS, Engineering or other quantitative fields, OR equivalent experience

PREFERRED QUALIFICATIONS

  • Tech Industry or SaaS experience: Subject matter expertise in B2B sales processes and/or experience working in high-growth, performance-focused environments
  • Self-starter: Independently capable of seeking information, solving conceptual problems, corralling resources and delivering results
  • Analytical thinker: Comfortable with data and ambiguity; able to both delve into the details and operational tactics, and engage meaningfully on the big picture or overall strategy
  • Adaptable to change: Motivated to work collaboratively in a fast-paced, ever-changing environment
  • Effective communications: Excellent communication skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations

PERKS & BENEFITS

  • 100% paid coverage of medical, dental and vision insurance for employees
  • 401K program to help you invest in your future
  • Education & learning stipend for personal growth and development
  •  Flexible vacation time to promote a healthy work-life balance
  • Paid parental leave to support you and your family
  • Company-wide recharge days each quarter
  • Work from home stipend to help you succeed in a remote environment

  • Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.


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Location

Gong.io's HQ in downtown San Francisco is located on 4th and Mission Street, near Yerba Buena Center and Westfield Mall.

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