Data Operations Analyst

| San Francisco
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Role Summary

As a Data Operations Analyst on Sensor Tower's Mobile Insights team, you will research and own crucial data quality and validation initiatives which support multiple teams across the organization, including sales, customer success, and market insights. Working with these teams, you will work to maintain and expand Sensor Tower’s best-in-class data taxonomy and metadata, while identifying and developing new opportunities for parties, both internal and external, to derive the greatest value from our expansive collection of data.

This role is ideal for data analysts and enthusiasts who are researchers at heart and seek an opportunity to work with an immense and unique dataset to ensure its quality, versatility, and usefulness for any user who wants to master the mobile app ecosystem. 

Note on Location: Sensor Tower is headquartered in San Francisco, but this opportunity is open remotely to anywhere in the state of California.

Responsibilities (Research)

  • Proactively identify ways to increase the accuracy and coverage of our key products such as Store Intelligence and Usage Intelligence
  • Organize the often complex relationships between multiple apps and publishers
  • Identify, track, and quantify the impact of real-world events on app performance
  • Become an expert of the different types of data we have (e.g. custom field data, annotations, and unification data)

Responsibilities (Support)

  • Provide our research team with insights to support market reports
  • Research insights related to the mobile app ecosystem that fuel our data-driven content for our blog posts and press inquiries (we’re featured in major outlets such as the Wall Street Journal, New York Times, and BBC News)
  • Develop proprietary taxonomies, such as our Game Taxonomy, for app identification
  • Track, quantify, and report on your work/projects and how they feed into the broader goals of Sensor Tower

Requirements

  • Bachelor of Science in Statistics, Mathematics, Economics or any related field
  • >1 year of professional work experience (internships count!) working with large datasets (ideally terabytes of data)
  • Strong knowledge of statistical analysis tool sets (e.g. R, Stata, or MatLab) and techniques (e.g. weighted averages, growth rates, linear regressions)
  • Experience and familiarity with computer languages such as Ruby, Python, R, or JavaScript (we use Ruby primarily) plus the desire to continuously develop this skill
  • Practical knowledge and familiarity with querying data from databases (SQL, MongoDB, etc.)
  • Experience cleaning and working with large datasets to draw insights 
  • Innate interest in and curiosity for understanding the business behind mobile apps and the factors that impact mobile app performance
  • Strong attention to detail - check work thoroughly and make sure that the data pulled is always accurate
  • Ability to multitask and re-prioritize projects quickly based on ad hoc requests with varying levels of urgency
  • Proactive self-starter who is able to identify data issues and find the proper resolution

Nice to have

  • Experience working in and/or existing knowledge of the mobile app ecosystem (e.g. understanding of the current top apps and mobile industry trends)
  • Strong proficiency with one or more statistical visualization or graphing toolkits (HighCharts, D3, Tableau, MS Excel, etc.) and creating reports that are presented to clients and stakeholders

Why Join Sensor Tower?

  • We were named one of the 50 Tech Companies to Know in 2020 by BuiltIn .
  • After seven years of building Sensor Tower off of $1MM (Seed, 2013), we're excited to announce our $45MM growth investment. Read more about it here, in the words of our co-founders.
  • We have a birds-eye view of the entire mobile app ecosystem, and we keep our teams constantly abreast of the latest mobile app trends, news, and best practices.
  • You align with our Core Values: Customer-Focused, Innovative, Continuously Learning, Action-Oriented, Respectful, Data & Metrics-Driven.
  • We grant options to all of our employees because we recognize that everybody plays an integral role in our success; thus all employees should be invested in Sensor Tower (both figuratively and literally).
  • We offer unlimited PTO, Health and Wellness stipends, flexible work hours, 401K, team trips (white water rafting, Hawaii, and weekend Tahoe mansion trips to name a few), and more.
  • Covid-19 Specific benefits: Stipend to set up your home office and/or gym, WiFi stipend, daily UberEats delivery stipend, and virtual team events

Sensor Tower is proud to be an equal opportunity workplace. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

If you have a disability or special need that requires accommodation, please let us know.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • dotnetLanguages
    • JavascriptLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • CypressFrameworks
    • GraphQLFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • ClickHouseDatabases
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • HubSpotCRM
    • SalesforceCRM
    • ZoomInfoLead Gen

Location

275 Battery Street, San Francisco, CA 94111

What are Sensor Tower Perks + Benefits

Sensor Tower Benefits Overview

Our Benefits:
Remote home-based offices for most positions
Flexible work hours
Flexible vacation time
Health, dental, and vision insurance
401K

Our Culture:
“Pop-up” in-office days once a month in San Francisco office
Regular company events
An open, collaborative culture
Teammates that embody our core values

Culture
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Wellness programs
Financial & Retirement
401(K)
Child Care & Parental Leave Benefits
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Promote from within

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