Data Ops Analyst

| San Francisco | Hybrid
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Wish has a great opportunity for a Data Analyst to help support Logistics Operations. Wish is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. We selectively bring together world-class talent who are passionate about connecting relevant products to relevant people.

As a Data Analyst you are data driven and have a background in a quantitative field, a strong research background and experience working with large data sets.

What you'll do:

  • Apply your expertise in a quantitative analysis, machine learning and the presentation of data beyond numbers and understand how logistics impacts our business.
  • Monitor operational KPIs to identify key issues while constantly finding new ways to refine existing processes
  • Manage and work directly with third-party vendors globally based on business needs; define and monitor KPIs to measure vendor performance
  • Assist in logistics issue resolution with a data-driven approach and develop scalable solutions to improve global logistic performanceCollaborate with cross-functional teams globally to identify and develop new operational processes that bring direct impact to end users
  • Provide ongoing data support to the implementation of various logistic solutions to help enhance end-user experience

Who you are:

  • Strong background in data analytics and delivering data insights
  • Bachelor’s Degree or equivalent in Computer Science, Math, Business, Finance, Supply Chain or other Engineering degrees
  • 2+ years of related work experience in eCommerce, supply chain management, or a high-growth start-up environment
  • Strong quantitative skills; ability to approach issues with an analytical and data-driven mindset and perform root-cause analysis
  • Experienced in data analysis, reporting, and forecasting to help make data-driven business decisions
  • Organized executor capable of independently managing multiple tasks in parallel with high attention to detail
  • Excellent organizational skills including prioritizing, project management, scheduling, and time management
  • Intellectually curious explorer interested in learning about a broad variety of business operational challenges
  • Ability to thrive in a very fast-paced work environment
  • Strong interpersonal and communication skills (verbal & written)

Nice to have's:

  • Proficiency in Mandarin is a plus
  • Prior knowledge and experience with SQL

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

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Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

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