Data Scientist, Product Analytics at Gusto

| San Francisco
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About Gusto
 
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.
 
Gusto is looking for an experienced and ambitious product analyst to help us leverage our data to inform product direction and strategy. In this role you will work closely with our Engineering, Product and Design teams to define and track product metrics, design customer-facing experiments and dive deep into our Payroll, Benefits and HR data to deliver insights. As the most experienced product analyst on our Data Science team, you will also help define and build our approach to data-informed product development from the ground up.

Gusto’s Data Science team leverages Gusto’s data to deliver data-informed insights for our customers and guide product direction and decision-making. We operate full-stack, conducting analyses, prototyping and deploying predictive models and statistical tools both for internal use and for our customers.

Here’s what you’ll do day-to-day:

  • Work closely with product groups to define, measure and report on core product and feature metrics, and to define standards and practices for how product groups work with data
  • Perform in-depth analyses of our Payroll, Benefits and HR product data to inform and guide product direction and strategy
  • Design and analyze customer-facing experiments
  • Work with our business intelligence teams to turn your insights and analyses into clean and consistent reporting
  • Be a strong voice for a data-informed point of view within our engineering, product and design organization
  • Collaborate with UX research to design surveys and provide quantitative insights on customer experience

Here’s what we're looking for:

  • 5+ years experience in a similar role at a product-focused software company
  • Strong SQL skills, and comfortable in at least one scripting or statistical programming language (ideally Python and/or R)
  • Strong knowledge of statistics and experiment design
  • Excellent project management skills
  • Able to design scalable ways for product teams to use data effectively
  • Excellent communicator - able to effectively deliver findings and recommendations to non-technical stakeholders in a clear and compelling fashion
  • Passionate about teaching and evangelizing a data-informed approach to product development to product managers, designers and engineers
  • MS or PhD in a quantitative field, or BS + equivalent experience

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks

Location

The Dogpatch is a neighborhood filled with a strong sense of community and an abundance of bustling bars, restaurants, and businesses.

What are Gusto Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
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