Datacenter Engineer

| San Francisco
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Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

We’re building a more trustworthy Internet. Come join us.

Datacenter Engineer II

Fastly’s Datacenter Infrastructure Team is looking for Datacenter Engineers that are highly proficient in the deployment and maintenance of datacenter equipment, including servers, switches, routers, power distribution units, as well as all related cabling and connectivity. Ideal candidates should have experience with high-density datacenter configurations and excellent troubleshooting skills. The team also plays a key role in scaling up Fastly’s global network by provisioning all Transit, Interconnect, and Internet Exchange circuits from cross connect to BGP activation. Working on Fastly’s Infrastructure Team requires the ability to work autonomously through routine tasks while also working cross-functionally with Fastly teams for larger initiatives. 

What You'll Do

  • Rack, stack, and cable equipment deployed to datacenters globally
  • Install, test/acceptance, and troubleshooting of copper, fiber, and coax cross connects
  • Configure and activate BGP routing on Transit, Interconnect, and Internet Exchange circuits
  • Perform initial configuration of out of band and management network devices
  • Perform proactive and reactive maintenance on our global fleet of equipment, including tear down, troubleshooting, repair, and return to service activities on servers, network equipment, and other devices
  • Perform audits of new and existing infrastructure to keep historical records up-to-date
  • Draft SOW / SOP for internal Fastly documentation and train new hires and co-workers in new skills

What We're Looking For

  • 3+ years of direct involvement in supporting datacenter operations at an Internet Service Provider (ISP), hosting provider, or other datacenter-oriented position.
  • Proficiency with hardware from SuperMicro, Dell, Arista, Cisco and/or Juniper
  • Able to read English installation documentation (documents/drawings/spreadsheets) for a wide variety of equipment and devices.
  • General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.)
  • Able to lift heavy equipment
  • Able to work days/nights/weekends/holidays, if needed and/or required
  • Able to travel up to 50% of the time and able to work days/nights/weekends/holidays, if needed and/or required
  • Able to possess a Passport for international travel

Bonus Points

  • Expert-level knowledge of power and network cabling standards including but not limited to NEMA, IEC, and/or ANSI/TIA - crimping copper patch cords and troubleshooting fiber optic cabling is a required skill set at Fastly.
  • Network Engineering background - Installed cross connect circuits, configure and activate BGP
  • Knowledge or fluency in Bash or Python scripting languages 
  • One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, BICSI Level II Copper, Comp-TIA A+.

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.
  • We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.
  • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.
  • We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

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Location

475 Brannan St, San Francisco, CA 94107

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