Director, Analytics

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Hims and Hers offers a modern approach to health and wellness. Our mission is to eliminate stigmas and make it easier for people to access care and treatment for the conditions that impact their daily lives. That starts with creating an open and honest culture of care that is accessible for everyone, no matter who you are or where you live. Since launching in November 2017, we’ve raised over $200MM in funding and are one of the fastest growing direct-to-consumer brands in history.

Hims and Hers is looking for an experienced, hands-on growth minded analytics leader who can help drive forward our Marketing, Product Experience, and Wholesale efforts. You’ll help lead projects focusing on key company initiatives to efficiently deploy marketing dollars and optimize the conversion funnel for various treatments offered on our platform.

Responsibilities: 

  • Help drive Marketing & Product initiatives that employ new strategies and technology solutions in an effort to increase customer acquisition, patient engagement, and product sales
  • Project manage the development of data models and algorithms to help us understand our marketing tactics better, especially as it relates to acquisition channel attribution, customer segmentation, and the incrementality and ROI of our Marketing dollars
  • Spearhead proper experiment design, and provide advanced analytical support on A/B tests with clear conclusions on test outcomes
  • Partner with business leads and Hims leadership to identify new reporting and data requirements, document requirements, build reports and coordinate with engineering to provide the necessary data points
  • Monitor website traffic and conversion metrics, customer engagement levels and LTVs on an ongoing basis. Be the subject matter expert on identifying overall trends and diagnosing data anomalies

Experience & Skills:

  • 8+ years of in-depth Business Intelligence experience ideally in partnership with Marketing, Live Ops, Growth, or Product Management departments
  • Strong communication skills. Able to effectively communicate in a clear and concise manner. Experience communicating analyses and fielding questions from executive team members
  • Experience with experiment design and A/B test analysis across multiple KPIs
  • Ability to think through complex problems, determine proper analytical processes and procedures, independently derive conclusions and present results to the team
  • Detail-oriented and exceptionally organized. Able to multi-task, prioritize, and manage multiple projects in a fast-paced, ambiguous environment
  • Experience with cross team project management 
  • Expert proficiency with SQL
  • Experience with Web Analytics platforms (Amplitude a huge plus)
  • Experience with data visualization software (Tableau Desktop or Looker is a plus)
  • Experience with BigQuery/Snowflake and Python a plus

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

 

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Location

Originally headquartered in San Francisco, we recently announced we are moving to a remote-first company! Flexibility to live and work anywhere.

An Insider's view of hims & hers

How would you describe the company’s work-life balance?

Flexibility is a given. If you need time for family, personal commitments, or just to relax, you can take it. There's unlimited PTO and everyone is encouraged to take advantage of it. Overall, there's tremendous commitment to every employee's good health and well-being.

Chris

Director, Growth Marketing

How do you collaborate with other teams in the company?

One of the most rewarding parts of my job is collaborating with so many talented people across teams. My team works closely with other units, such as legal, comms, content and medical. I’m fortunate to work somewhere that encourages and rewards collaboration, because we build a better product, and ultimately a better company, when we work together.

April

VP of Public Policy

What makes someone successful on your team?

Good vibes and a growth mindset! We want the team to be there for one another to celebrate success and learn from mistakes. Technical awesomeness (React Native, Postgres, Kotlin, Docker) and passion for healthcare and fast-growth companies are important too :)

Vicente

Senior Engineering Lead

What unique initiatives do you have that encourage innovation?

We are passionate about doing what we can to help our employees bring their best selves to work. We encourage everyone to ask questions (even anonymously), provide work-life balance (with our permanent remote work model and unlimited PTO), and make sure everyone has the ability to make an impact and unleash their creativity—no matter their title.

Hilary

Co-Founder

What are hims & hers Perks + Benefits

hims & hers Benefits Overview

Competitive salary + stock options.
High-coverage medical (99%), dental & vision insurance for employees & family.
Flexible paid time of + generous parental leave policy.
401(k) plan, HSA & FSA.
Remote-first culture + monthly stipend for phone, internet and home office needs.
Weekly meditation sessions + monthly wellness initiatives.
Virtual team-building events (i.e. yoga, trivia, bingo) + weekly Happy Hours.
Biweekly All-Hands.
Exclusive employee discount on Hims & Hers product.

Culture
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within

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