Director, Business Intelligence

| San Francisco
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Do you have a desire to use business intelligence to shape both internal strategy and market insights? Are you looking to join a company in a hyper-growth market? At Recurly, we make the subscription model a competitive advantage for businesses worldwide. 

We’re looking for a Director of Business Intelligence to lead our team of business analysts and work directly with the Head of Business Operations. This role is crucial for supporting Recurly’s leadership team and go-to-market functions.

If you don’t match the job 100% we would still like to hear from you!

Responsibilities

  • Data Governance: Own the structure, cleanliness and validation of internal data sets from multiple sources. Define and communicate a common methodology for company-wide metrics owned or monitored by multiple stakeholders. 
  • Reporting: Responsible for key executive dashboards that monitor business metrics, customer health benchmarks, and track organizational performance on a monthly and quarterly basis. Work with technology teams to ensure we have the right tools and customization in place for self serve reporting needs. 
  • Partnership: Serve as an internal data consultant and partner to internal business units, such as Sales, Marketing, Customer, FP&/A and Technology.
  • Analysis: Your team will perform proactive business analysis and drill down on certain business challenges, providing conclusions and advice based on that analysis. Examples: unit economics, pricing and GTM verticalization. In collaboration with marketing, develop external customer and market level insights to help build Recurly’s data-driven thought leadership and positioning.

Requirements

  • 7+ years of experience in business performance reporting, data analysis and proactive insights
  • 3+ years experience in managing data analytics teams
  • Aptitude in telling the story behind the data and translating analysis into insights and recommendations
  • Fluent in SQL with a proven track record of data analysis skills
  • Experience partnering with architecture and engineering team to develop reporting ecosystems built for internal teams 
  • Experience managing expectations of senior stakeholders and cross functional teams 
  • Experience building strong relationships with key company leaders in order to learn the needs of their business
  • Bachelor’s/Master Degree, preferably in Analytics, statistics, mathematics or business/marketing management 
  • Experience with BigQuery and Looker a plus. 
  • Bonus: Fintech or Payment experience

About Recurly

Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries.

Offices located in San Francisco, California, Boulder, Colorado, and New Orleans, Louisiana

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Location

Recurly is located in the Mission District

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