Eligibility Analyst II

| San Francisco
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Eligibility Analyst II (San Francisco, CA or Lehi, UT)

Eligibility flows through and impacts every aspect of the Collective Health platform, and we are building out the team responsible for receiving, processing, validating and sending our eligibility information with our partners. We exchange a high volume of files per day with customers, networks, and partners, and are looking for people to be responsible for the operation, quality, and scaling of our data management systems. Through your experiences at Collective Health, you will be a pivotal part of improving the member healthcare experience by operating and scaling our data operations platform.

What you’ll do: 


  • The Eligibility Analyst will monitor and own the success of daily eligibility file processes across Collective Health.
  • Develop and apply deep understanding of all of the file formats ingested and sent by our systems
  • Investigate and resolve daily exceptions and errors
  • Work closely with internal teams and 3rd party partners on owning and improving existing integrations and implementing new integrations (gathering and defining requirements, coordinating file build, testing, go-live etc)
  • Prioritize quality and building for scale – our team is growing fast so you’ll need to be ready for new challenges


Your skills include: 

  • 5+ years of in total industry experience 
  • Experience handling end to end projects at a small to mid sized organization
  • Ability to analyze large data sets
  • Required:
    • Excel, G-Suite
    • Communication
    • Cross functional and collaboration
    • Problem Solving
    • Analytical Thinking
    • EDI experience
    • Healthcare background
  • Nice to have:
    • Basic SQL knowledge


Collective Health is a technology company simplifying employer healthcare to make health insurance work for everyone. With more than 200,000 members and over 45 enterprise clients—including Pinterest, Red Bull, Restoration Hardware, Activision Blizzard, and more—our technical and customer experience teams are reinventing the healthcare experience for forward-thinking employers and their people across the U.S.
Collective Health is headquartered in San Francisco, CA, with additional offices in Chicago, IL, and Lehi, UT. Founded in 2013, Collective Health is backed by the SoftBank Vision Fund, DFJ Growth, PSP Investments, NEA, GV, G Squared, Founders Fund, Maverick Ventures, Mubadala Ventures, Sun Life, and other leading investors. For more information, visit us at https://www.collectivehealth.com

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

85 Bluxome St, San Francisco, 94107

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