Engineering - Business Analyst

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We believe that everyone can and should automate the tools they use every day.

The Tray Platform empowers anyone to do more, faster by harnessing automation with the leading, low-code general automation platform.

With Tray.io, citizen automators throughout organisations can easily automate complex processes through a powerful, flexible platform, and can connect their entire cloud stack thanks to APIs.

Engineering at Tray have a mission

Build a platform that allows our customers to create an automated organisation; people for whom building their own integrations between the tools they use and automating the processes that power their business, was previously totally out of reach. Through the power, flexibility and above all, user experience of the platform, as well as education and support, users can utilise any of the products in the platform’s portfolio to create a fully integrated and automated business.

Your mission

As a Business Analyst, you will work as part of an Agile Scrum Team, responsible for understanding customers' needs, working closely with our GTM teams, translating problems or requirements into user stories and defining acceptance criteria.

You will help to speed up and organize the development process by working with stakeholders from the very beginning of the project, understanding their vision, and translating it to all other people involved within a project.

You should effectively represent stakeholders, act as engineering proxy, and facilitate successful communication, helping the team deliver exactly what the client wants.

About you

  • 3 + Experience in a business analyst or related role, with demonstrated experience with gathering requirements, and working with third-party vendors to implement new solutions
  • Experience writing test scenarios intended to verify achievement of documented requirements and established success criteria
  • Knowledge of industry-standard methodologies, tools and processes for business and process analysis

Your team will fully support you to do your best work

Our team is humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on friendship, transparency, and above all, looking out for one another.

The heart of Tray is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.

We believe in diversity and equal opportunity

We believe that in building diversity we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.  We will make sure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process.


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Location

Our HQ is located in the historic SOMA district of San Francisco. SOMA is home to the SF Giants stadium and is about a 10 minute walk to FiDi. But we've got a London HQ and remote hubs all over the map, with Trayers working in San Diego, Austin, Chicago, Atlanta and many more cities in between.

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