Engineering Manager, Data Platform
Why TrueAccord?
Debt collection is failing consumers. Every year, 77 million Americans have negative experiences with the collections process, and they deserve a better approach - one that is more relevant, more digital, and less abrasive. That’s why banks, lenders, and industry leaders are coming to TrueAccord for innovative solutions recovering outstanding receivables.
TrueAccord is a category-defining company. We combine machine learning with a human based approach to assist both clients and consumers through a challenging financial process. With a world-class leadership team, passionate and driven team members, and a diverse and growing client base, TrueAccord is well positioned for continued success. Come join our team and disrupt a multi-billion dollar industry that's been waiting for change.
Your Role:
TrueAccord is looking for an Engineering Manager, Data Platform who will lead a team of data engineers to architect, develop, and maintain data pipelines using the latest technologies.
Ideally, you have a proven track record in managing a group of world-class data engineers with demonstrated growth in their career development. You possess hands-on skills in designing and developing scalable solutions for data pipelines, including data infrastructure and data services. You also have experience working in a product-driven organization in collaboration with product managers, and going through product development cycles.
We’re looking for a strong self starter who is confident in contributing to a developing data ecosystem and dedicated to building a strong data foundation integral to the success of TrueAccord’s mission. You should be passionate about data and determined to have a huge impact at TrueAccord.
Key Responsibilities:
- Lead, manage, and mentor a team of data engineers
- Collaborate cross-functionally to deliver projects required for improving the data infrastructure, data services, and tools that are used in our data pipelines
- Drive data quality across our data pipelines, and implement system controls for managing data quality
- Perform code reviews and provide critical suggestions for fixes and improvements
- Define and manage SLA’s for all data platform processes running in production
- Partner with data science and product managers to understand and identify data needs, translating business requirements into efficient and well documented data models to empower data-driven development
- Lead efforts to scale our data infrastructure as we enter the hyper growth phase
- Be an aggressive champion for data accessibility and integrity
- Contribute to any and all data engineering development work as needed
You Have:
- BS/MS in Computer Science, Engineering, or related degrees
- 2+ years of hands-on management experience
- 5+ years of relevant experience with data engineering
- Expertise in skills related to designing and developing data pipelines, ETL, data warehousing, and workflow systems.
- Experience managing big data technologies like Snowflake, Google BigQuery, AWS Redshift, Apache Airflow, etc.
- Experience with databases like RDBMS, NoSQL, and SQL.
- Experience developing people through coaching, mentoring, and feedback
- Experience building cross-functional relationships and working with other teams to deliver projects
- Experience growing the technical expertise of a team through the use of state-of-the-art tools, technology, and processes
- Advanced proficiency with Python, Java, or other programming language
- Advanced SQL skills and very strong experience in scaling and optimizing schemas, performance tuning ETL pipelines
- Experience in owning and defining SLA’s for maintaining production processes
- Robust written and verbal communication, able to effectively communicate with both technical and business partners
- Desire to work in San Francisco.
You might also have:
- Experience with Spark
- Experience with functional Scala
- Knowledge of protocol buffers
- FinTech background
Benefits and Perks
- Work with talented and motivated people in a fast paced mission driven environment
- Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance
- Family friendly policies - parental leave, flexible work from home. Unlimited PTO
- Transportation benefits.
- Team lunches and happy hours
What TrueAccord offers you + Culture & Benefits
TrueAccord is headquartered in San Francisco and has a newly opened a location of excellence in Lenexa, KS. We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves. We are a dynamic group of people who are subject matter experts with a passion for change.
We offer:
*** Generous paid time off
*** Paid training
*** We promote work/life harmony
*** Paid holidays
*** Health, dental and vision benefits
*** 401K with matching
Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.
Our Dedication to Diversity & Inclusion
TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this make us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.