Head of Search & Recommendation

| San Francisco
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About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

Job Description - Head of Search & Recommendation

The Search & Recommendation Team for Data Science represents a huge part of Faire's two-sided marketplace. In this team you will lead all initiatives related to our buy-side retailer customers and marketplace operations. As such you will manage Faire's largest team of data scientists under that umbrella who are involved in solving a multitude of problems related to user growth & lifecycle, search & ranking, marketing, operational efficiency and more.

As the Head of this critical team, you will be able to help define the long-term vision & strategy; work effectively with cross functional stakeholders in Product, Engineering, Design, and Marketing; plan the overall roadmap and define priorities for the retailer space; and directly manage a growing team of Data Scientists and Machine Learning Engineers.

We are looking for a highly technical, hands-on, and mission-driven leader to be the Head of our Search & Recommendation team to help us scale to the next level. As the Head of a multitude of teams you will be reporting directly to the Head of Data, and you will have significant purview and influence on the evolution of Faire’s community of hundreds of thousands of Retail users and our Marketplace operations. Faire will soon be known as a top destination for data science and machine learning, and you will help take us there!

What you’ll be doing:

  • Create the long-term vision and strategy for the Search & Recommendation Data Team in accordance with the overall pillar strategy
  • Define the team scope and structure with clear ownership across team members and generate staffing/headcount plans accordingly
  • Effectively represent Faire's Retailer and Marketplace initiatives in various company-wide and pillar-wide forums such as Tempo, product reviews, experimentation reviews, planning meetings, etc. 
  • Create and implement effective processes and tools to drive strong execution of the team and deliver significant business impact in a sustainable manner
  • Scale the team effectively to support continual business & company growth; develop first line tech leads and managers

What it takes:

  • 6+ years experience in data science / ML related industry roles 
  • 3+ years experience working on Search and Recommendation/Ranking related problem domains
  • 3+ years experience managing teams (ideally with teams larger than 10 members) 
  • Experience hiring and developing individual contributors, tech leads, and other managers  
  • Prior experience leading ranking/search/recommendation teams a big plus
  • Strong communicator across both technical and non-technical teams
  • High-level academic background in machine learning / statistics / operations research / economics preferred 
  • Passionate about coaching and leading data scientists
  • Passionate to keep up with the industry trends and continuously identify new tools to use to solve technical problems
  • Experience building teams at a fast-growing startup a plus

Why you’ll love working at Faire

  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

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Location

100 Potrero Ave., San Francisco, CA 94103

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