Health Strategy & Insights Lead Analyst

| San Francisco | Remote
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We are looking for a Lead Analyst for our Analytics & Actuarial team who will help us communicate Included Health’s value to our clients. The ideal candidate can dig into data, think quantitatively and strategically, and step back to analyze the big picture impact we have on our clients. The ideal candidate is mission driven and looking for a chance to develop a wide range of analytic skills while tackling new, unanticipated challenges.


The Lead Analyst will deeply understand Included Health’s unique data landscape to create insights, communicate our impact to the Client Success team and to our clients, and champion initiatives to improve our performance and identify opportunities for further growth. The position requires superb analytical ability and a strategic mindset, but also the ability to communicate effectively internally and externally and manage cross-functional initiatives. The primary focus will be on providing insights and reporting to our most strategic partners, becoming an expert on client needs and expectations, and developing custom analytics to demonstrate the impact and value of our products. We predominantly use SQL, Python, Looker, and GSuite tools to complete and share our work.

Responsibilities

  • Engage with and serve as a collaborative partner to the Client Success team to meet client data needs and provide analytics and reporting demonstrating the value of our services to clients
  • Lead analytics discussions with client contacts, serving as an expert on performance metrics and analytics methods
  • Work closely with Product, Go to Market (GTM) / Client Success, Care Teams, and other cross functional stakeholders to understand downstream impacts of platform enhancements to ensure reporting continuity
  • Translate findings of complex analyses into internal and external intellectual capital and actionable recommendations
  • Help lead initiatives to integrate data and reporting for clients that leverage multiple product lines
  • Influence best practices, drive process improvement, and mentor junior analysts across the Analytic Consulting and broader Analytics & Actuarial teams

Requirements

  • Advanced proficiency using a data visualization tool to publish high traffic dashboards and reports
  • High level of proficiency in SQL and Excel/G-sheets
  • Experience with Python for data analysis and automation a plus
  • Excellent verbal and written communication skills
  • Demonstrated ability to lead cross-functional projects
  • Strong attention to detail and ability to apply judgment to discern between data processing errors vs true statistical anomalies
  • Ability to effectively prioritize and execute on client deliverables
  • Strong analytical and problem-solving skills
  • Bachelor's degree with at least 6 years of experience working with various types of data including but not limited to claims data, call data, EHR data, survey data and developing thoughtful analytic plans leveraging healthcare data
  • Experience leading strategic, analytics heavy discussions with executive and/or client audiences

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About Included Health


Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.


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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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Location

We are located in downtown SF close to many restaurants and public transportation options. And our biggest office perk: beautiful views of the bay.

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