Lead Analyst, Merchant Product
Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded five years ago in Sydney, Australia, Afterpay has over 11 million active customers globally and more than 64,000 of the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.
Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
The Opportunity
As Afterpay’s Senior Product Analyst, you’ll be responsible for developing ongoing analyses and reports to support the Global Merchant Product team. You will analyze merchant experience throughout their lifecycle, share insights and recommend business opportunities.
You will also analyze product proposals, build frameworks to quantify business value of product feature candidates. Design A/ B testing and communicate findings. Provide data driven insights to influence product roadmaps and business investment decisions.
We are much more than our job descriptions, but here’s where you will begin….
• Work closely with the leadership team and Global Merchant Product Teams and Engineering Teams to understand their business intelligence and insights needs
• Design and conduct analyses and reports to provide insights at scale that support growth strategies
• Develop a formalized process to identify, analyse, and interpret trends or patterns in complex data sets, empower informed decision making for stakeholders
• Assist the Sales & Product teams in developing methodologies/framework to accurately assess and measure impact of our business strategy
• Support targeted business activities, including opportunities for product and process improvement with a focus on driving significant business growth
• Design and execute A/B and multivariate tests
• Isolate, identify and communicate data issues and own data quality for the analyses and reports produced
• Monitor and analyse data reports/dashboards/pipelines and do RCA & troubleshooting of issues that arise
Who are you? (Qualifications)
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay. You like to keep it real with your actions, be brave with your decisions, do the right thing for all our stakeholders and shape the future with excitement.
• Quantitative background in statistics, mathematics, computer science, or related disciplines
• Ability to do statistical analyses with minimal guidance including descriptive and inferential techniques
• Bachelor’s degree with 8+ years of relevant working experience, or master degree from quantitative fields with 5+ year relevant experience, or Ph.D degree from quantitative fields with 3+ year experience.
• Confident with product analytics techniques such as User Profiling, Predictive Modelling, Regression and classification analyses, A/B testing, etc.
• Familiarity with Hive, Hadoop, Piper, spark would definitely be a huge plus.
• Work experience with data visualization tools like Tableau, Looker, or Power BI.
• Strong organizational/time/project management skills and able to work effectively in a fast-paced environment and handle multiple projects simultaneously and to tight deadlines
• Solid management skills, with the ability to handle multiple projects simultaneously and to tight deadlines
• Strong problem solving and analysis skills, combined with effective judgment and communication skills
How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan.
We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents.
We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.
How to Apply:We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if you’re committed to doing the right thing and excited by this opportunity, click apply now!
Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices.