Course Hero
Course Hero's mission is to transform studying into a seamless experience for every course.
Redwood City, CA
Remote

Metadata Specialist

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Job Purpose: Ensures that all assigned tasks are completed on time and meets the given quality standards.

Description:
As the Metadata Specialist, responsibilities include working closely with the project management team related to
metadata work such as metadata creation, metadata fixes and validations, working on metadata overlaps and
being able to review or audit metadata work. It is expected that a metadata specialist should have knowledge on
metadata standards, has attention to detail, can identify and report problems so he/she can collaborate with the
internal and external teams in resolving concerns and finding solutions.

ESSENTIAL RESPONSIBILITIES & TASKS:

1. Create and maintain comprehensive project documentation on metadata.

2. Ensure standards and requirements are met through conducting quality

assurance review or audits.

 

Performance Management

3. Ability to work independently and as part of a team in a production-oriented

dynamic environment with a commitment to professional development and

growth.

4. Maintain accuracy of reports by checking the files and drives being utilized in

the project.

 

Operational Excellence

5. Attain service level agreements by meeting the number of goals set for the

project.

6. Increase operational efficiency and productivity by finding solutions to common

problems, suggesting process improvements and conducting quality assurance

audits.

7. Build a repository of job aid materials by developing and maintaining process &

training documents, standards, and project information.

 

● Performance management

● Process improvement

● Quality assurance audit

● Document Management

 

JOB QUALIFICATIONS

● Bachelors/College Degree
● Has relevant industry training or certification

● At least 2+ year(s) of experience in the same role (team lead or team manager)
● Has been involved in handling projects, resource scheduling, setting metrics and monitoring
team compliance
● Comfortable working with computers - experience with Chrome and Google Suite (Docs,
Sheets, Slides, Gmail, Hangouts) are a must.

● Self-starter with a ‘can do’ attitude
● A positive attitude with outstanding work ethic
● Strong organizational skills with keen attention to details and accuracy
● Solutions-oriented and results focused

● Must be willing to work in Makati when quarantine restrictions are lifted.
● Ability to work from home when necessary.

Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

 

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!


We are not the only ones that think we’re onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay AreaTop 50 Best Paying Companies in the Bay AreaTop 100 Most Transparent Companies, and in the Top 50 Most Transformational Companies in Education Technology. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team. 

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What are Course Hero Perks + Benefits

Course Hero Benefits Overview

We foster a culture that promotes a healthy work-life balance and encourages wellbeing and personal development. Our employees are fans of our virtual-first work environment (bye bye commute), employee experience that extends beyond the office and holistic wellness, health, family planning and leave benefits. Check out our perks and benefits to see how we care for our people.

Culture
Volunteer in local community
Course Hero employees participate in local volunteer activities, such as the Second Harvest Food Bank, Life Moves, etc.
Partners with nonprofits
Course Hero partners with non-profits like iMentor and continuously finds ways to volunteer or work together with others.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Course Hero has a dedicated wellness committee that sets up weekly and monthly events.
Team workouts
Course Hero has on-site yoga and fitness classes taught by other Course Hero employees.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Course Hero will match $1 for $1 up to $1,000 each calendar year to support a cause of your choice.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees receieve free lunch on Tuesday, Thursday.
Company-sponsored happy hours
Onsite office parking
We offer employees free parking in our parking lot.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our perks and benefits stem directly from employees themselves. Our People team sends out an engagement survey every quarter and make internal changes to our perks based on data stemming directly from our engagement surveys!

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