Cisco Meraki
Cisco Meraki connects passionate people to their mission by simplifying the digital workplace.
San Francisco , CA

Process Analyst

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Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.

We are looking for a Process Analyst to join the Process Architecture team within the Operations department! This team helps evaluate, guide, and approve any process or system change proposals within the Operations business process landscape. You will be responsible for comprehensive knowledge of the current processes and systems utilized within the Operations department as well as understanding planned future state functions and optimizations. You will be involved in projects ranging from internal project proposals within the Operations department to larger and more complex cross-functional projects that involve external business units.

Responsibilities:

  • Responsible for understanding business requirements, evaluating user stories, and assessing the viability of project proposals for the Operations department
  • Work closely with business partners to initially understand business processes and goals of project proposals. Analyze and highlight any gaps or inefficiencies within a proposal when aligned with the overall Operations process and system architecture
  • Clearly explain process suggestions or issues to all stakeholders (technical and non-technical alike), when reviewing the overall project strategy.
  • Assist in project prioritization with Operations leadership and Engineering resources
  • Own and maintain important process documentation and workflow designs that are relevant to Operations process and system ecosystem

Qualifications:

  • Bachelor’s degree in management information systems, business operations, or related field
  • Experience in various methodologies for project management and business process management
  • 2-3 years of experience in process or business architecture


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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