Salesforce Business Analyst

| San Francisco
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Quantcast is seeking a driven Salesforce Business Analyst to join a high-impact Sales Operations Team. This role will work as a member of a highly cross functional team, bridging together our Enterprise Applications, Data Warehouse, and Data Analytics groups along with Quantcast’s Commercial Sales teams with intelligence by understanding the needs of the business and users and translating those needs to other teams, and helping to drive project goals and timelines.


This person will also be actively engaged with sales teams to help ensure data hygiene, build customized reporting and insights, as well as engage in user interviews and testing to ensure our systems are elegant and intuitive. The ideal candidate has an understanding of system configuration, maintenance, improvements, data integrity, deployments, end user support, and governance. As a key member of the Sales Operations Team, you will be essential in providing a system of data-driven intelligence for our Executive and Commercial teams.

Responsibilities:

  • Be the liaison between Sales, Sales Operations, and other groups on projects to improve and scale our Salesforce instance
  • Develop relationships with Sales leadership to provide Salesforce reporting and be the front line for fielding account and systems questions from the Commercial teams
  • Regularly audit data to uncover data integrity issues and/or opportunities for process improvement
  • Help Sales Operations scale via automation and other improvements
  • Engage with Stakeholders to ensure long term health of our Salesforce Platform
  • Coordinate communication and training for Sales teams
  • Keeps up to date with Salesforce releases, features, and best practices
  • Achieve deep understanding of Quantcast company objectives, business model and sales processes. Collaborate with Sales Operations, Enterprise Applications, and Data Warehouse/Analytics to translate them into SFDC workflows and reports

Requirements:

  • 5+ years of experience with Salesforce (Salesforce super user of understanding record types, profiles, validation rules, workflow rules, field types) -- with the most recent 2 years as a Business Analyst with focus on the sales and marketing functions
  • Experienced in Salesforce reporting and dashboarding management
  • Familiar with standard business processes of the Sales and Sales Operations functions
  • Experience with data management, transformation, cleansing, and de-duplication
  • Excellent analytical, presentation, project management, communication, and organizational skills, and the ability to manage multiple simultaneous projects and deadlines
  • Outstanding interpersonal and influence skills
  • Experience driving cross-functional projects end-to-end
  • Ability to negotiate priorities across organizations at all levels
  • Ability to lead training for various workflows and features in Salesforce to the end-user
  • Knowledge of database scripting language (SQL), Apex Data Loader, and Tableau
  • Knowledge of or ability to learn diagramming workflow in Lucidchart
  • Experience working in a fast-paced agile environment

Quantcast is an advertising technology company and the creator of an innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences online. Our solutions are leveling the playing field for our customers when it comes to effectively reaching audiences online and helping them power a thriving free and open internet for everyone. Founded in 2006 and headquartered in San Francisco, Quantcast has employees in 20 offices across 10 countries.


We are committed to building an inclusive and diverse environment where everyone can be their authentic self. We work to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Location

We are located at the corner of 4th and Folsom in the SOMA district

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