Senior Business Operations Analyst

| San Francisco
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Target Start Date: March 2020

Reports To: Business Operations Manager

Location(s): San Francisco, CA or New York, NY

 
Carbon Lighthouse is looking for a driven and smart Business Operations Analyst to leverage data in order to accurately assess how we are performing as a company and enable leadership to make data-driven strategy and operational decisions. In addition, s(he) will be responsible for improving and maintaining functionality in Salesforce and other tools to fit our operational needs as we continue to grow and evolve. 

Business Operations is the newest Group under the recently-formed Corporate Operations Team at Carbon Lighthouse. The mission of the Business Operations Group is to: Increase profitability through improved processes, increased transparency, cross-functional collaboration, and strategic planning. The Business Operations Analyst will be one of the first team members in the Group, so (s)he will have the opportunity to help shape the direction of the team. 

The role is ideal for someone who enjoys digging into the details of datasets while simultaneously considering the big picture. It will be an opportunity to work on projects across the entire organization. This role will report to the Business Operations Manager. 

 About Carbon Lighthouse: 

Carbon Lighthouse’s mission is to stop climate change, and we accomplish this by making it easy and profitable for building owners to eliminate emissions caused by wasted energy. The company’s unique approach to Efficiency Production goes deep into buildings to uncover and continuously correct hidden inefficiencies that add up to meaningful financial value and carbon elimination that lasts. 

We are a team that highly values Life & Safety, Question Asking, Getting It Done, Integrity, and Teamwork. We appreciate a fulfilling work-life balance, prize transparency and communication, hold ourselves to high standards of performance and professionalism, strive for dynamism and innovation, and support our team members’ professional development.

Carbon Lighthouse has doubled revenue and impact every 14 months for the past 9 years, and to date has eliminated the emissions of 8 power plants.

 
Responsibilities:

· Conduct operational data analysis for Corporate Operations and all teams, especially for cross-functional initiatives; Perform ongoing analysis of key company metrics.

· Implement requests from teams into Salesforce and other operational tools. Implement and maintain new and existing functionality, build and maintain reports and dashboards in Salesforce. Identify and develop insightful and actionable Salesforce dashboards for company leadership and individual contributors.

· Analyze data to support the Business Operations team in making strategy recommendations that could impact short-term and long-term growth to executive team (i.e. What is the next geography where we should open an office? What Energy Efficiency Measures should we focus on based on vertical to increase profit?)

· Identify and own crucial operational data. Determine processes for centralizing the necessary operational data. Work with Business Operations, Engineering, Marketing, Technology, and Sales to ensure high data quality.

· Support the initiative to integrate operational data across the organization (e.g. integration of data from Salesforce, project management software, and our energy modeling software CLUES.)

· Work on cross-functional initiatives with Engineering Operations, Marketing Operations and Sales Operations to ensure smooth operations across Carbon Lighthouse. Ensure rapid flow of information and robust visibility into operations. 

· Work on Company-wide analyses: flow charts, tool integration, Kaizen, process simplification, and timeline analyses. 

Required Qualifications & Traits

· 2-4 years of work experience 

· Proficiency in Salesforce equivalent to Salesforce Administrator

· 2+ years of experience analyzing data using Python, R, Julia, Scala, or a similar language 

· Effectively communicating analyses and conclusions in a data science notebook e.g. Jupyter

· Experience analyzing messy data across multiple data sources and software programs

· Data Analysis Abilities: Strong quantitative and data visualization skills 

· Excellent communication skills: Ability to distill insights from data and deliver them clearly and concisely verbally and in writing. 

· Demonstrated Adaptability: Flexible, ability to react to process changes and support multiple teams

· Demonstrated Organizational ability: extremely detail oriented.

· Demonstrated Question-Asking abilities. Willing to ask difficult questions about team and Company performance. Asks relevant and insightful questions about the data and insists on data quality. 

· Demonstrated Getting-it-Done abilities and a passion for operational efficiency 
 

Bonus Qualifications:

· Proficiency in Tableau, SQL, and/or other business intelligence tools

· Strategic-thinking Abilities: Able to see the big-picture and articulate how initiatives directly impact strategy.

· Demonstrated Interpersonal Skills: effective at influencing others and winning commitment from peers for changes to processes.

Carbon Lighthouse is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Carbon Lighthouse will consider for employment qualified applicants with arrest and conviction records consistent with federal, state and local legal requirements.

 

If you’re excited about our environmental mission and this looks like a fit, you should apply! Please fill out the brief application form and be prepared to submit three references at a later date. 

 

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Location

222 Sutter Street, San Francisco, 94108

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