Course Hero
Course Hero's mission is to transform studying into a seamless experience for every course.
Redwood City, CA
Hybrid

Senior Data Analyst (Product Analytics)

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Course Hero is scaling! Help us build a world where every student graduates, confident and prepared, through innovative applications of Analytics and Data Science.


 Are you our dynamic Senior Data Analyst (Product Analytics)? You will build statistical models, drive actionable insights, and tackle high-impact business problems. You will tell the story behind your insights – painting a picture to our cross-functional partners, explaining what the numbers are telling us, and recommending new and enhanced product features and A/B tests for implementation.  


Responsibilities:

  • Define and regularly monitor KPIs, success metrics, and other analytics to maximize our conversion rate across our digital channels
  • Lead the analytics roadmap for one of our core business units
  • Set up and evaluate A/B tests results and push forward next steps at a rigorous pace
  • Deliver reports and strategic insights through analysis and manual data extractions from various ad platforms, data tools, and internal tracking to drive OKRs
  • Estimate the value of different marketing strategies
  • Effectively communicate findings to internal and external team members
  • Manage research, development, and delivery of analytical models to be used for strategizing and testing new product enhancements and features

Requirements:

  • 5+ years of experience conducting quantitative product/business analysis
  • Highly proficient with SQL and visualization tools (e.g. Tableau) and at least one scripting/statistical language (R, Python preferred)
  • Create analytical frameworks to measure team success: partner with cross-functional teams to define success metrics, create approaches to track the data and troubleshoot errors, quantify and evaluate the data, then develop a common language for all colleagues to understand these KPIs
  • Excellent communication skills, both written and oral. You are able to establish causal relationships and meaningful insights using statistical methodologies and data
  • Hands-on experience with experimentation, including design, implementation, and methodologies (e.g. hypothesis testing and regression analysis) for analyzing and interpreting results to stakeholders
  • Experience in querying and manipulating raw datasets for analysis
  • Comfortable functioning in spaces with high ambiguity and adapt easily to changing environments

Bonus Points:

  • You understand end-to-end user journeys for web platforms and the challenges of managing user funnels that have multiple attribution touchpoints
  • Previous experience in the field of education or e-commerce
  • BA/BS in a field that emphasizes data analysis and visualization (e.g., computer science, social sciences, physical sciences, math, engineering, or statistics), or equivalent work experience

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn.  Our bold mission is to help students graduate confident and prepared!

 

We are not the only ones that think we’re onto something big. Course Hero has been recognized as the 278th Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500 and also 2019’s One of the Best Places to Work in the Bay Area by the Bay Area News Group. Read up on some of our recent news coverageblog, and learn more about us to see what it is like to work with our team.

 

Benefits & Perks!

  • Competitive salary and stock options
  • Full medical coverage (medical, dental, vision)
  • 401(k) program with match
  • Education Reimbursement
  • Quarterly team events and outings (Sporting Events, Escape Rooms, Go-Kart Racing, Karaoke, Bowling and much more!)
  • Free lunches twice a week, on-site cafe discount, plus an endless snack and drink supply
  • Onsite gym – Pacific Shores Center – Classes – Pool – Spa – Rock Wall - Massages!
  • Commuter benefits, shuttle service from Redwood City
  • 10K Local move benefit to move within 10 miles of our office!
  • 8 hours per quarter paid time for volunteering for a cause of your choice
  • Front row seat to Master Educator lectures – check out videos on our LinkedIn Career Page


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What are Course Hero Perks + Benefits

Course Hero Benefits Overview

We foster a culture that promotes a healthy work-life balance and encourages wellbeing and personal development. Our employees are fans of our virtual-first work environment (bye bye commute), employee experience that extends beyond the office and holistic wellness, health, family planning and leave benefits. Check out our perks and benefits to see how we care for our people.

Culture
Volunteer in local community
Course Hero employees participate in local volunteer activities, such as the Second Harvest Food Bank, Life Moves, etc.
Partners with nonprofits
Course Hero partners with non-profits like iMentor and continuously finds ways to volunteer or work together with others.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Course Hero has a dedicated wellness committee that sets up weekly and monthly events.
Team workouts
Course Hero has on-site yoga and fitness classes taught by other Course Hero employees.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Course Hero will match $1 for $1 up to $1,000 each calendar year to support a cause of your choice.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees receieve free lunch on Tuesday, Thursday.
Company-sponsored happy hours
Onsite office parking
We offer employees free parking in our parking lot.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Our perks and benefits stem directly from employees themselves. Our People team sends out an engagement survey every quarter and make internal changes to our perks based on data stemming directly from our engagement surveys!

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