Senior Director, Insights & Analytics

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About us:

Grand Rounds is a new kind of healthcare company. Founded in 2011, the company is on a mission to raise the standard of healthcare for everyone, everywhere. The Grand Rounds team goes above and beyond to connect and guide people to the highest quality healthcare available for themselves and their loved ones. Grand Rounds creates products and services that give people the best possible healthcare experience. Named a 2019 Best Place to Work by Glassdoor and Rock Health’s 2018 Fastest Growing Company, Grand Rounds works with inspiring employers and doctors to empower them to be the change agents we need to make our shared vision a reality.

Everyone gets sick, but not all of us have equal access to state-of-the-art care. Grand Rounds levels the playing field. Inspired by the century-old practice where doctors gather to discuss the most difficult cases they face, Grand Rounds uses technology to expand on this esteemed tradition. We connect patients, electronically and in-person, to recognized experts from world-leading medical institutions, whether across the continent or around the corner. We multiply the impact of the best doctors in the nation, and dramatically improve the quality of care for consumers—all while materially reducing the total cost of care for insurers and employers.

Our team members genuinely enjoy working with each other—whether it’s helping our latest patient find the right physician, going out to happy hour, or collaborating on our latest product innovation. We work hard to support one another.

We’re only missing one thing… you. 

Role Overview:

We’re looking for a Senior Director, who can lead and grow a team of actuaries and analysts (current team size: 14 analysts of varying levels, 1 actuary, 1 manager) who ensure we are representing our best data capabilities to our customers as well as to the external marketplace and lead the team of analysts that support data-driven business operations for the care team. This leader will partner closely with a Clinician/Population Health leader who has expertise and knowledge in Epidemiology and Health Outcomes improvement with the goal being demonstrable impact on clinical outcomes eg. improvement in vaccination rates, reduction in ambulatory sensitive admissions, and savings in total cost of care, through trend or other methods, in the populations we serve. The role reports to Chief Medical Officer and will need strong collaborative skills to work closely with multiple teams across Grand Rounds such as Data Science, Data Products, Product Marketing, the Go To Market teams as well as the Care Team.

Responsibilities

  • Exhibit our cultural values to foster employee engagement and member-centric solutions
  • Lead and develop a strong team of analysts in SFO, Reno and remote
  • Continually updating roadmap for Analytics at Grand Rounds such as scaling standard reporting for customers, taking population health insights and customizing for individual customers, developing a differentiating reporting package for customers
  • Partner effectively with teams across Grand Rounds
  • Collaborate with and garner trust of benefits consultants to explain and validate approaches to demonstrate value for shared customers
  • Represent Grand Rounds’ thought leadership, outcomes and approach at external conferences, customers and at industry events

Qualifications

  • 10+ years of experience in analytics, population health, actuarial science (FSA), etc. preferably in the healthcare and/or healthcare consulting industry
  • Track record of identifying priorities and the ability to juggle multiple demands while advancing key deliverables
  • Data-driven decision maker with diplomatic yet direct problem-solving skills especially in a business setting
  • Outstanding track record of understanding and exceeding customer expectations
  • Excellent communication skills and experience presenting in customer meetings and conferences
  • Experience collaborating with Analytics, Engineering, or Data Science organizations such that he/she can foster relationships with those groups and integrate with established technical practices
  • Demonstration of having hired and causally grown members of an analytics team
  • Experience doing complex statistical analyses on health-related data sets 
  • Demonstration of having led a team to conduct analyses in a statistically robust way, with an eye towards thorough documentation, validation, and reproducibility
  • Applied intelligence and demonstration of seeking the path to the highest expected business value
  • Strong results orientation
  • Ability to travel 25%

This is a full-time position located in San Francisco, CA; Reno, NV, Lewiston, ME or can be located remotely anywhere in the U.S.

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Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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Location

We are located in downtown SF close to many restaurants and public transportation options. And our biggest office perk: beautiful views of the bay.

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