Senior Financial Payments Analyst at RingCentral (San Francisco, CA)
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Finance Team to make sure we stay ahead of the competition.
We are looking for a Senior Financial Payments Analyst to help define performance metrics, provide insightful analysis and drive global payments solutions. You will be monitoring, assessing and measuring the performance of our available payment methods. You will drive the direction for understanding and improving our payments capabilities, own data analytics for electronic payments while partnering with different engineering, product, and operations teams to drive related projects. The ideal candidate is passionate about data analysis and has a track record of bringing course-changing insights to cross-functional teams. This position is an individual contributor role reporting to the Director, Finance Systems & Operations.
- Define, own and drive KPIs enabling global payments growth and success
- Develop a weekly global electronic payments report analysis comparing trends and identifying opportunities for improvement
- Build strong relationships with payment processors, identify industry changes, assess impact and provide recommendations
- Drive enhancements through consumer payment analytics and data insights
- Create, maintain and ensure completeness and accuracy of electronic payment dashboards
- Provide first level support of payment processor reconciliations performed by accounting team
- Manage the payments processing roadmap including migration across processors, adding payment methods and enhancements
- Collaborate with business process owners, product managers and engineering to build-out market relevant payment options
- Provide cross-functional support on electronic payment issues; diagnose, resolve and provide continuous training on expected vs unexpected results
- Assist in developing ad-hoc analysis, reports, presentations, and special projects for senior leadership team
Bachelor's degree in Finance/Accounting preferred, or equivalent practical experience
5+ years of SaaS industry with related payments processing, quote-to-cash financial reporting experience
Experience working with payment processors like Chase, Stripe, Adyen, PayPal, etc.
Ability to deal with ambiguity and thrive in a rapidly changing business environment
Must be self-starter, able to work independently, thrive in a fast-paced environment, and have the interpersonal skills necessary to manage relationships at varying levels
Excellent written and verbal communication skills with both technical and non-technical parties
Detail-oriented with an inquisitive nature in service to troubleshooting and resolution
Sense of ownership and pride in your performance and its impact on company’s success
Demonstrated ability to effectively present information through dashboards and PowerPoints
Advanced knowledge of the following applications: Spreadsheets, Slideware, Tableau, Blackline, SFDC and NetSuite
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Finance team gives you an incredible opportunity to manage stratospheric growth and learn from the best. It’s an unmatched opportunity to put your professional and personal growth on an upward trajectory. You’ll lead change at a $1.5 billion company that’s growing 30% every year—in a people-first environment designed to power your career.
Our work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.