We are looking for a senior Machine Learning Infrastructure Engineer to help build cutting edge ML infrastructure at Moveworks. This role will be critical in building, optimizing and scaling end-to-end machine learning systems. The ML infra team covers a variety of responsibilities including distributed model training pipeline, model evaluation and monitoring framework, model inference and ML micro-services optimization, data annotation infrastructure, etc. These frameworks serve as a strong foundation for our hundreds of ML and NLP models in production serving hundreds of millions of enterprise employees. We are solving many challenges on scalability of services as well as optimization of core algorithms. 

In this role you will work closely with our machine learning team, data infrastructure team and every core skill. Above all, your work will impact the way our customers experience AI. Put another way, this role is absolutely critical to the long term scalability of our core AI product and ultimately the company. If you are looking for a high-impact, fast-moving role to take your work to the next level, we should have a conversation.  

Who we are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Using advanced conversational AI built for the enterprise, Moveworks gives employees exactly what they need, from IT support to HR help to policy information. Our platform allows customers like Snowflake, Slack, DocuSign, LinkedIn, Instacart, Illumina, Epic Games, Hearst Media to move forward on what matters.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the Forbes AI 50 list for three consecutive years, while earning recognition as the Best Chatbot Solution at the 2021 AI Breakthrough Awards. Above all, we’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times called Moveworks one of the Best Workplaces of 2021. 

Come join one of the fastest-growing teams on the planet!

What will you do?:

• Design, build and optimize scalable machine learning infrastructure to support our model development life cycle
• Develop and optimize core text processing algorithms for performant natural language processing
• Build abstractions to automate various steps in different ML workflows
• Collaborate with cross functional teams of engineers, data analytics, machine learning experts, and product to build new features
• Leverage your experience to drive best practices in ML and data engineering

What do you bring to the table?:

• 5+ years of industry experience in Machine Learning, Infrastructure or related fields
• Experience with building end-to-end machine learning systems
• Experience building scalable micro services and ETL pipelines
• Experience with performant language such as C++ or GoLang
• Experience with deep learning framework such as pytorch or tensorflow
• Bachelor's in Computer Science, Computer Engineering, Mathematics, or equivalent field.
• A love of research publications in the machine learning and software engineering communities
• Effective communicator with experience collaborating cross-functionally with other teams