Company Description

*** US Citizenship is Required ***

At Zscaler, we are on a mission to redefine network security for the Cloud and Mobile-First World.

The cloud and mobility are creating a mega-shift that’s disrupting 30 years of networking and security infrastructure. Traditional network security architecture is no longer suitable for the cloud and mobile-first world.

Zscaler is a pioneer and leader in cloud security and we are enabling the world’s leading organizations to securely transform their networks and applications for the cloud and mobile-first world.

With a solution born and built 100% in the cloud, Zscaler employees have built and operate a massive, global cloud security architecture, delivering the entire gateway security stack as a service. By providing fast, secure connections between users and applications, regardless of device, location, or network.

Job Description

• Server and network hardware troubleshooting, followed by physical repair or replacement
• Perform initial configuration of servers and network devices and validate prior to deployment
• Create and follow documentation and processes that are used in preparation, installation and cabling of systems, including for use with remote services
• Assists remote Data Center and contractor staff during the course of installation
• Validate successful installations
• Interface with vendors and contractors directly and via ticketing systems
• Pack/unpack servers, network hardware, and other related equipment
• Attend team and vendor meetings to plan and schedule maintenance and repair work
• Support hardware firmware updates
• Innovate solutions to help streamline current processes
• Work with relevant groups to ensure all equipment is received and documented in a timely manner
• Manage and execute on small projects independently
• While on-call duty is not required occasional after hours work may be needed.

Qualifications

• 5+ years experience with computer networking and Data Center environments
• Expert knowledge and experience configuring servers and network devices
• Strong Linux administration skills as well as expert network device administration skills
• Strong organizational skills, work prioritization, effective communication, and the ability to react quickly
• Experience working with inventory systems and ticketing system (JIRA, Service Now, Remedy, etc.)
• Experience with remote Data Center operations
• Strong knowledge of LINUX/UNIX systems required
• Ability to lift, carry, and move up to 50 pounds when needed
• Maintain a positive work environment, encourage healthy organizational morale, and promote adherence to all policies and procedures
• You thrive in a fast-paced environment with tight timelines and changing priorities

Education:

• Bachelor Degree or equivalent experience

Additional Information

What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• The pace and excitement of working for a Silicon Valley Cloud Security Leader

Why Zscaler?

Zscaler serves more than 3,250 customers across all major industries and currently counts over 300 of the Forbes Global 2000 as customers. The Zscaler™ cloud platform processes more than 60 billion transactions and detects 100 million threats per day from users across 185 countries.

Glassdoor rating of 4.7/5.0 = Exceptional place to work!

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

All your information will be kept confidential according to EEO guidelines. #LI-LG1

What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.